| 2018-08-06 22:29:13 |
Revisor |
bug |
|
|
added bug |
| 2018-08-06 22:30:04 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2018-08-06 22:30:06 |
Ubuntu Kernel Bot |
tags |
ssd ubuntu xps |
bionic ssd ubuntu xps |
|
| 2018-08-06 22:38:22 |
Revisor |
tags |
bionic ssd ubuntu xps |
apport-collected bionic ssd ubuntu xps |
|
| 2018-08-06 22:38:23 |
Revisor |
description |
Maybe similar to Bug 1678184
Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560
After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error
Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup)
The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states.
For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured.
sudo nvme id-ctrl /dev/nvme0 yields:
NVME Identify Controller:
vid : 0x1c5c
ssvid : 0x1c5c
sn : EJ75N621210105PBR
mn : PC300 NVMe SK hynix 1TB
fr : 20005A00
rab : 1
ieee : ace42e
cmic : 0
mdts : 5
cntlid : 0
ver : 10200
rtd3r : 90f560
rtd3e : ea60
oaes : 0
ctratt : 0
oacs : 0x16
acl : 3
aerl : 3
frmw : 0x16
lpa : 0x2
elpe : 254
npss : 4
avscc : 0x1
apsta : 0x1
wctemp : 361
cctemp : 363
mtfa : 0
hmpre : 0
hmmin : 0
tnvmcap : 0
unvmcap : 0
rpmbs : 0
edstt : 60
dsto : 1
fwug : 0
kas : 0
hctma : 0
mntmt : 0
mxtmt : 0
sanicap : 0
hmminds : 0
hmmaxd : 0
sqes : 0x66
cqes : 0x44
maxcmd : 0
nn : 1
oncs : 0x1e
fuses : 0
fna : 0
vwc : 0x1
awun : 255
awupf : 0
nvscc : 1
acwu : 0
sgls : 0
subnqn :
ioccsz : 0
iorcsz : 0
icdoff : 0
ctrattr : 0
msdbd : 0
ps 0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0
rwt:0 rwl:0 idle_power:- active_power:-
ps 1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1
rwt:1 rwl:1 idle_power:- active_power:-
ps 2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2
rwt:2 rwl:2 idle_power:- active_power:-
ps 3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3
rwt:3 rwl:3 idle_power:- active_power:-
ps 4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3
rwt:3 rwl:3 idle_power:- active_power:-
sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields:
get-feature:0xc (Autonomous Power State Transition), Current value:00000000
Autonomous Power State Transition Enable (APSTE): Disabled
Auto PST Entries .................
Entry[ 0]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 1]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
... and so on ... |
Maybe similar to Bug 1678184
Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560
After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error
Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup)
The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states.
For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured.
sudo nvme id-ctrl /dev/nvme0 yields:
NVME Identify Controller:
vid : 0x1c5c
ssvid : 0x1c5c
sn : EJ75N621210105PBR
mn : PC300 NVMe SK hynix 1TB
fr : 20005A00
rab : 1
ieee : ace42e
cmic : 0
mdts : 5
cntlid : 0
ver : 10200
rtd3r : 90f560
rtd3e : ea60
oaes : 0
ctratt : 0
oacs : 0x16
acl : 3
aerl : 3
frmw : 0x16
lpa : 0x2
elpe : 254
npss : 4
avscc : 0x1
apsta : 0x1
wctemp : 361
cctemp : 363
mtfa : 0
hmpre : 0
hmmin : 0
tnvmcap : 0
unvmcap : 0
rpmbs : 0
edstt : 60
dsto : 1
fwug : 0
kas : 0
hctma : 0
mntmt : 0
mxtmt : 0
sanicap : 0
hmminds : 0
hmmaxd : 0
sqes : 0x66
cqes : 0x44
maxcmd : 0
nn : 1
oncs : 0x1e
fuses : 0
fna : 0
vwc : 0x1
awun : 255
awupf : 0
nvscc : 1
acwu : 0
sgls : 0
subnqn :
ioccsz : 0
iorcsz : 0
icdoff : 0
ctrattr : 0
msdbd : 0
ps 0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0
rwt:0 rwl:0 idle_power:- active_power:-
ps 1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1
rwt:1 rwl:1 idle_power:- active_power:-
ps 2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2
rwt:2 rwl:2 idle_power:- active_power:-
ps 3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3
rwt:3 rwl:3 idle_power:- active_power:-
ps 4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3
rwt:3 rwl:3 idle_power:- active_power:-
sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields:
get-feature:0xc (Autonomous Power State Transition), Current value:00000000
Autonomous Power State Transition Enable (APSTE): Disabled
Auto PST Entries .................
Entry[ 0]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 1]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
... and so on ...
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: revisor 1593 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990
InstallationDate: Installed on 2018-07-12 (25 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
Bus 001 Device 004: ID 0c45:6713 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9560
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-29-generic N/A
linux-backports-modules-4.15.0-29-generic N/A
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/05/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.1
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.10.1:bd07/05/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc. |
|
| 2018-08-06 22:38:24 |
Revisor |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172322/+files/AlsaInfo.txt |
|
| 2018-08-06 22:38:26 |
Revisor |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172323/+files/CRDA.txt |
|
| 2018-08-06 22:38:28 |
Revisor |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172324/+files/CurrentDmesg.txt |
|
| 2018-08-06 22:38:29 |
Revisor |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172325/+files/IwConfig.txt |
|
| 2018-08-06 22:38:31 |
Revisor |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172326/+files/Lspci.txt |
|
| 2018-08-06 22:38:32 |
Revisor |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172327/+files/ProcCpuinfo.txt |
|
| 2018-08-06 22:38:33 |
Revisor |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172328/+files/ProcCpuinfoMinimal.txt |
|
| 2018-08-06 22:38:34 |
Revisor |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172329/+files/ProcEnviron.txt |
|
| 2018-08-06 22:38:35 |
Revisor |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172330/+files/ProcInterrupts.txt |
|
| 2018-08-06 22:38:37 |
Revisor |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172331/+files/ProcModules.txt |
|
| 2018-08-06 22:38:37 |
Revisor |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172332/+files/PulseList.txt |
|
| 2018-08-06 22:38:39 |
Revisor |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172333/+files/RfKill.txt |
|
| 2018-08-06 22:38:42 |
Revisor |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172334/+files/UdevDb.txt |
|
| 2018-08-06 22:38:44 |
Revisor |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1785715/+attachment/5172335/+files/WifiSyslog.txt |
|
| 2018-08-06 22:39:56 |
Revisor |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-08-07 15:04:11 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2018-08-07 15:04:16 |
Joseph Salisbury |
linux (Ubuntu): importance |
Medium |
High |
|
| 2018-08-23 08:30:54 |
Kai-Heng Feng |
linux (Ubuntu): assignee |
|
Kai-Heng Feng (kaihengfeng) |
|
| 2019-05-15 11:36:36 |
Kai-Heng Feng |
linux (Ubuntu): assignee |
Kai-Heng Feng (kaihengfeng) |
|
|
| 2019-07-24 20:22:42 |
Brad Figg |
tags |
apport-collected bionic ssd ubuntu xps |
apport-collected bionic cscc ssd ubuntu xps |
|
