Computer fails to wake up from sleep, about 10% of attempts

Bug #1785464 reported by eezacque
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

About 1 out 10 attempts, my computer fails to wake up from sleep.
Instead of waking up, it switches off.
It doesn't matter if I wake from power button or keyboard.
Looks like this is a recent development, as this worked okay until a few months ago.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-29-generic 4.15.0-29.31
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: izak 2687 F.... pulseaudio
 /dev/snd/controlC1: izak 2687 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 5 11:37:57 2018
HibernationDevice: RESUME=UUID=4226b1a5-ebed-4bf9-afa2-33431caa2763
InstallationDate: Installed on 2014-10-24 (1380 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUS All Series
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-29-generic root=/dev/mapper/ubuntu--vg-root ro acpi_enforce_resources=lax quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-29-generic N/A
 linux-backports-modules-4.15.0-29-generic N/A
 linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-04-27 (99 days ago)
dmi.bios.date: 06/24/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-PRO(Wi-Fi ac)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd06/24/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-PRO(Wi-Fiac):rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
eezacque (eezacque) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc8

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
eezacque (eezacque) wrote :

Installed 4.18-rc8, will let you know...

eezacque (eezacque)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-fixed-upstream
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to do a kernel bisection?

First, find the last good -rc kernel and the first bad -rc kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/

Then,
$ sudo apt build-dep linux
$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
$ cd linux
$ git bisect start
$ git bisect good $(the good version you found)
$ git bisect bad $(the bad version found)
$ make localmodconfig
$ make -j`nproc` deb-pkg
Install the newly built kernel, then reboot with it.
If the issue still happens,
$ git bisect bad
Otherwise,
$ git bisect good
Repeat to "make -j`nproc` deb-pkg" until you find the commit that causes the regression.

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