package linux-image-unsigned-4.15.0-22-generic 4.15.0-22.23 failed to install/upgrade: el subproceso instalado el script pre-removal devolvió el código de salida de error 1

Bug #1783309 reported by Javier Gomez Dominguez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I've got an Dell XPS 9370 and I cannot use the camera because it isn't detected.
Dell says that I can install the beta kernel to solve the issue but it still isn't working.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-unsigned-4.15.0-22-generic 4.15.0-22.23
ProcVersionSignature: Ubuntu 4.15.0-22.23-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 Cannot stat file /proc/2570/fd/1023: Permission denied
                      USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: javier 2464 F...m pulseaudio
 /dev/snd/controlC0: javier 2464 F.... pulseaudio
Date: Tue Jul 24 12:18:25 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: el subproceso instalado el script pre-removal devolvió el código de salida de error 1
HibernationDevice: RESUME=UUID=f320330b-f26a-48b5-a855-5e293fabf276
InstallationDate: Installed on 2018-05-10 (75 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai
 Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9370
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=54eb2af7-c385-4a80-8731-45315800337d ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-unsigned-4.15.0-22-generic 4.15.0-22.23 failed to install/upgrade: el subproceso instalado el script pre-removal devolvió el código de salida de error 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/21/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.1
dmi.board.name: 0F6P3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd02/21/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.sys.vendor: Dell Inc.

Revision history for this message
Javier Gomez Dominguez (javier.gomez) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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