Activity log for bug #1779670

Date Who What changed Old value New value Message
2018-07-02 12:38:11 Christian Salazar bug added bug
2018-07-02 12:38:11 Christian Salazar attachment added lspci log https://bugs.launchpad.net/bugs/1779670/+attachment/5158668/+files/lspci-vnvn.log
2018-07-02 12:41:45 Christian Salazar attachment added this is the full journal log when nvdia driver was active and causing the bad behavior. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1779670/+attachment/5158677/+files/last2.log
2018-07-02 12:43:08 Christian Salazar description Hello everybody. this is the first time i report a issue here. Sorry my broken english :) Recently i bought a a Acer Aspire A715-71G-54LH with NVIDIA graphic card, by default after installation it runs nouveau driver. The graphics looks fine but suddently strange things start happeing: + computer hanged at startup (some times, sometimes not) + shutdown hanged after clicking the "logout" button (all the times) + shutdown hanged after calling "shutdown -h now" command (all the times) All this issues happened when nouveau driver was active, after changing to a nvidia propietary driver then it starts working fine again with no issues at all. Resume: + (NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev a1)) + Linux version 4.15.0-23-generic (buildd@lgw01-amd64-055) + Ubuntu 4.15.0-23.25-generic 4.15.18 By running "journalctl -b -1" it shows the error (this log happened when nouveau was active. The nvidia-driver produces no error at all) : ``` jul 01 19:59:13 kim kernel: ------------[ cut here ]------------ jul 01 19:59:13 kim kernel: nouveau 0000:01:00.0: timeout jul 01 19:59:13 kim kernel: WARNING: CPU: 0 PID: 834 at /build/linux-uT8zSN/linux-4.15.0/drivers/gpu/drm/nouveau/nvkm/engine/gr/gf100.c:1507 gf100_gr_init_ctxctl_ext+0x615/0x7a0 [nouveau] jul 01 19:59:13 kim kernel: Modules linked in: cmac bnep arc4 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev media joydev hid_multitouch ath10k_pci ath10k_core ath mac80211 intel_rapl rtsx_pci_ms btusb btrtl x86_pkg_temp_thermal memstick btbcm intel_powerclamp coretemp btintel bluetooth kvm_intel ecdh_generic cfg80211 kvm irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc aesni_intel aes_x86_64 crypto_simd glue_helper cryptd intel_cstate intel_rapl_perf input_leds intel_wmi_thunderbolt serio_raw acer_wmi sparse_keymap wmi_bmof snd_hda_codec_realtek snd_hda_codec_generic snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer snd tpm_crb idma64 virt_dma mei_me acpi_pad mac_hid mei intel_pch_thermal jul 01 19:59:13 kim kernel: intel_lpss_pci intel_lpss shpchp soundcore sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 nouveau i915 mxm_wmi ttm i2c_algo_bit drm_kms_helper syscopyarea sysfillrect rtsx_pci_sdmmc sysimgblt hid_generic fb_sys_fops r8169 ahci mii rtsx_pci usbhid i2c_hid drm libahci hid wmi video pinctrl_sunrisepoint jul 01 19:59:13 kim kernel: CPU: 0 PID: 834 Comm: Xorg Not tainted 4.15.0-23-generic #25-Ubuntu jul 01 19:59:13 kim kernel: Hardware name: Acer Aspire A715-71G/Charmeleon_KLS, BIOS V1.10 08/22/2017 jul 01 19:59:13 kim kernel: RIP: 0010:gf100_gr_init_ctxctl_ext+0x615/0x7a0 [nouveau] jul 01 19:59:13 kim kernel: RSP: 0018:ffffa6ec41cd7900 EFLAGS: 00010286 jul 01 19:59:13 kim kernel: RAX: 0000000000000000 RBX: ffff90ef34a7d170 RCX: 0000000000000006 jul 01 19:59:13 kim kernel: RDX: 0000000000000007 RSI: 0000000000000082 RDI: ffff90ef3ec16490 jul 01 19:59:13 kim kernel: RBP: ffffa6ec41cd7930 R08: 0000000000000001 R09: 0000000000000384 jul 01 19:59:13 kim kernel: R10: ffffa6ec41cd7670 R11: 0000000000000000 R12: 0000000077366f60 jul 01 19:59:13 kim kernel: R13: ffff90ef29f98000 R14: ffff90ef29673120 R15: 0000000796d25a00 jul 01 19:59:13 kim kernel: FS: 00007fc6d8281600(0000) GS:ffff90ef3ec00000(0000) knlGS:0000000000000000 jul 01 19:59:13 kim kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 jul 01 19:59:13 kim kernel: CR2: 000055d7c97c3328 CR3: 0000000273ab4006 CR4: 00000000003606f0 jul 01 19:59:13 kim kernel: Call Trace: jul 01 19:59:13 kim kernel: gf100_gr_init_ctxctl+0x1f5/0x290 [nouveau] jul 01 19:59:13 kim kernel: gp100_gr_init+0x70b/0x740 [nouveau] jul 01 19:59:13 kim kernel: gf100_gr_init_+0x5b/0x60 [nouveau] jul 01 19:59:13 kim kernel: nvkm_gr_init+0x1d/0x20 [nouveau] jul 01 19:59:13 kim kernel: nvkm_engine_init+0x6b/0x200 [nouveau] jul 01 19:59:13 kim kernel: nvkm_subdev_init+0xb9/0x200 [nouveau] jul 01 19:59:13 kim kernel: nvkm_engine_ref+0x4f/0x70 [nouveau] jul 01 19:59:13 kim kernel: nvkm_ioctl_new+0x27b/0x2c0 [nouveau] jul 01 19:59:13 kim kernel: ? nvkm_fifo_chan_dtor+0xf0/0xf0 [nouveau] jul 01 19:59:13 kim kernel: ? gf100_gr_chsw_load+0x50/0x50 [nouveau] jul 01 19:59:13 kim kernel: nvkm_ioctl+0x11d/0x280 [nouveau] jul 01 19:59:13 kim kernel: nvkm_client_ioctl+0x12/0x20 [nouveau] jul 01 19:59:13 kim kernel: nvif_object_ioctl+0x47/0x50 [nouveau] jul 01 19:59:13 kim kernel: nvif_object_init+0xc8/0x120 [nouveau] jul 01 19:59:13 kim kernel: nouveau_abi16_ioctl_grobj_alloc+0x155/0x2f0 [nouveau] jul 01 19:59:13 kim kernel: ? nouveau_abi16_ioctl_channel_free+0x90/0x90 [nouveau] jul 01 19:59:13 kim kernel: drm_ioctl_kernel+0x5f/0xb0 [drm] jul 01 19:59:13 kim kernel: drm_ioctl+0x31b/0x3d0 [drm] jul 01 19:59:13 kim kernel: ? nouveau_abi16_ioctl_channel_free+0x90/0x90 [nouveau] jul 01 19:59:13 kim kernel: nouveau_drm_ioctl+0x72/0xc0 [nouveau] jul 01 19:59:13 kim kernel: do_vfs_ioctl+0xa8/0x630 jul 01 19:59:13 kim kernel: SyS_ioctl+0x79/0x90 jul 01 19:59:13 kim kernel: do_syscall_64+0x73/0x130 jul 01 19:59:13 kim kernel: entry_SYSCALL_64_after_hwframe+0x3d/0xa2 jul 01 19:59:13 kim kernel: RIP: 0033:0x7fc6d56775d7 jul 01 19:59:13 kim kernel: RSP: 002b:00007ffcf4e5b258 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 jul 01 19:59:13 kim kernel: RAX: ffffffffffffffda RBX: 00005642a133ec50 RCX: 00007fc6d56775d7 jul 01 19:59:13 kim kernel: RDX: 00007ffcf4e5b2ac RSI: 00000000400c6444 RDI: 0000000000000010 jul 01 19:59:13 kim kernel: RBP: 00007ffcf4e5b2ac R08: 0000000000000008 R09: 00005642a133ec50 jul 01 19:59:13 kim kernel: R10: 0000000000000036 R11: 0000000000003246 R12: 00000000400c6444 jul 01 19:59:13 kim kernel: R13: 0000000000000010 R14: 000000000000902d R15: 000000000000902d jul 01 19:59:13 kim kernel: Code: fd ff ff 48 8b 7b 10 48 8b 5f 50 48 85 db 75 04 48 8b 5f 10 e8 2d 35 f4 ee 48 89 da 48 89 c6 48 c7 c7 70 cb 5b c0 e8 9b b4 98 ee <0f> 0b b8 f0 ff ff ff e9 02 fd ff ff 48 8b 7b 10 48 8b 5f 50 48 jul 01 19:59:13 kim kernel: ---[ end trace 110efaaba0e564d8 ]--- jul 01 19:59:13 kim kernel: nouveau 0000:01:00.0: gr: init failed, -16 jul 01 19:59:15 kim avahi-daemon[676]: Joining mDNS multicast group on interface enp3s0f1.IPv6 with address fe80::d20c:e0ab:e2f4:1983. jul 01 19:59:15 kim avahi-daemon[676]: New relevant interface enp3s0f1.IPv6 for mDNS. jul 01 19:59:15 kim avahi-daemon[676]: Registering new address record for fe80::d20c:e0ab:e2f4:1983 on enp3s0f1.*. jul 01 19:59:15 kim kernel: ------------[ cut here ]------------ jul 01 19:59:15 kim kernel: nouveau 0000:01:00.0: timeout jul 01 19:59:15 kim kernel: WARNING: CPU: 3 PID: 834 at /build/linux-uT8zSN/linux-4.15.0/drivers/gpu/drm/nouveau/nvkm/subdev/mmu/vmmgf100.c:207 gf100_vmm_flush_+0x15c/0x1a0 [nouveau] jul 01 19:59:15 kim kernel: Modules linked in: cmac bnep arc4 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev media joydev hid_multitouch ath10k_pci ath10k_core ath mac80211 intel_rapl rtsx_pci_ms btusb btrtl x86_pkg_temp_thermal memstick btbcm intel_powerclamp coretemp btintel bluetooth kvm_intel ecdh_generic cfg80211 kvm irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc aesni_intel aes_x86_64 crypto_simd glue_helper cryptd intel_cstate intel_rapl_perf input_leds intel_wmi_thunderbolt serio_raw acer_wmi sparse_keymap wmi_bmof snd_hda_codec_realtek snd_hda_codec_generic snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer snd tpm_crb idma64 virt_dma mei_me acpi_pad mac_hid mei intel_pch_thermal jul 01 19:59:15 kim kernel: intel_lpss_pci intel_lpss shpchp soundcore sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 nouveau i915 mxm_wmi ttm i2c_algo_bit drm_kms_helper syscopyarea sysfillrect rtsx_pci_sdmmc sysimgblt hid_generic fb_sys_fops r8169 ahci mii rtsx_pci usbhid i2c_hid drm libahci hid wmi video pinctrl_sunrisepoint jul 01 19:59:15 kim kernel: CPU: 3 PID: 834 Comm: Xorg Tainted: G W 4.15.0-23-generic #25-Ubuntu jul 01 19:59:15 kim kernel: Hardware name: Acer Aspire A715-71G/Charmeleon_KLS, BIOS V1.10 08/22/2017 jul 01 19:59:15 kim kernel: RIP: 0010:gf100_vmm_flush_+0x15c/0x1a0 [nouveau] jul 01 19:59:15 kim kernel: RSP: 0018:ffffa6ec41cd76c0 EFLAGS: 00010282 jul 01 19:59:15 kim kernel: RAX: 0000000000000000 RBX: ffff90ef34a7d170 RCX: 0000000000000006 jul 01 19:59:15 kim kernel: RDX: 0000000000000007 RSI: 0000000000000086 RDI: ffff90ef3ed96490 jul 01 19:59:15 kim kernel: RBP: ffffa6ec41cd76f8 R08: 0000000000000001 R09: 00000000000003b8 jul 01 19:59:15 kim kernel: R10: ffffffffc04b66d0 R11: 0000000000000000 R12: ffff90ef29990800 jul 01 19:59:15 kim kernel: R13: ffff90ef29673120 R14: 000000080e1ded60 R15: ffff90ef29e4c800 jul 01 19:59:15 kim kernel: FS: 00007fc6d8281600(0000) GS:ffff90ef3ed80000(0000) knlGS:0000000000000000 jul 01 19:59:15 kim kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 jul 01 19:59:15 kim kernel: CR2: 000055d630582a90 CR3: 0000000273ab4006 CR4: 00000000003606e0 jul 01 19:59:15 kim kernel: Call Trace: jul 01 19:59:15 kim kernel: gp100_vmm_flush+0x17/0x20 [nouveau] jul 01 19:59:15 kim kernel: nvkm_vmm_iter.constprop.13+0x2e5/0x880 [nouveau] jul 01 19:59:15 kim kernel: ? nvkm_umem_search+0xf0/0xf0 [nouveau] jul 01 19:59:15 kim kernel: ? gp100_vmm_pgt_dma+0x220/0x220 [nouveau] jul 01 19:59:15 kim kernel: ? nvkm_vmm_map_choose+0xb0/0xb0 [nouveau] jul 01 19:59:15 kim kernel: nvkm_vmm_map+0x21e/0x400 [nouveau] jul 01 19:59:15 kim kernel: ? gp100_vmm_pgt_dma+0x220/0x220 [nouveau] jul 01 19:59:15 kim kernel: nvkm_vram_map+0x57/0x80 [nouveau] jul 01 19:59:15 kim kernel: nvkm_uvmm_mthd+0x792/0x8d0 [nouveau] jul 01 19:59:15 kim kernel: nvkm_object_mthd+0x1a/0x30 [nouveau] jul 01 19:59:15 kim kernel: nvkm_ioctl_mthd+0x5d/0xb0 [nouveau] jul 01 19:59:15 kim kernel: nvkm_ioctl+0x11d/0x280 [nouveau] jul 01 19:59:15 kim kernel: nvkm_client_ioctl+0x12/0x20 [nouveau] jul 01 19:59:15 kim kernel: nvif_object_ioctl+0x47/0x50 [nouveau] jul 01 19:59:15 kim kernel: nvif_object_mthd+0x129/0x150 [nouveau] jul 01 19:59:15 kim kernel: ? nouveau_is_visible+0x1d0/0x1d0 [nouveau] jul 01 19:59:15 kim kernel: ? _cond_resched+0x19/0x40 jul 01 19:59:15 kim kernel: ? __kmalloc+0x18e/0x220 jul 01 19:59:15 kim kernel: nvif_vmm_map+0x88/0xb0 [nouveau] jul 01 19:59:15 kim kernel: nouveau_mem_map+0x88/0xf0 [nouveau] jul 01 19:59:15 kim kernel: nouveau_vma_new+0x1bb/0x1e0 [nouveau] jul 01 19:59:15 kim kernel: nouveau_gem_object_open+0x126/0x160 [nouveau] jul 01 19:59:15 kim kernel: drm_gem_handle_create_tail+0xf4/0x190 [drm] jul 01 19:59:15 kim kernel: drm_gem_handle_create+0x35/0x40 [drm] jul 01 19:59:15 kim kernel: nouveau_gem_ioctl_new+0x95/0xe0 [nouveau] jul 01 19:59:15 kim kernel: ? nouveau_gem_new+0x130/0x130 [nouveau] jul 01 19:59:15 kim kernel: drm_ioctl_kernel+0x5f/0xb0 [drm] jul 01 19:59:15 kim kernel: drm_ioctl+0x31b/0x3d0 [drm] jul 01 19:59:15 kim kernel: ? nouveau_gem_new+0x130/0x130 [nouveau] jul 01 19:59:15 kim kernel: ? fsnotify+0x505/0x560 jul 01 19:59:15 kim kernel: nouveau_drm_ioctl+0x72/0xc0 [nouveau] jul 01 19:59:15 kim kernel: do_vfs_ioctl+0xa8/0x630 jul 01 19:59:15 kim kernel: ? vfs_write+0x132/0x1a0 jul 01 19:59:15 kim kernel: SyS_ioctl+0x79/0x90 jul 01 19:59:15 kim kernel: do_syscall_64+0x73/0x130 jul 01 19:59:15 kim kernel: entry_SYSCALL_64_after_hwframe+0x3d/0xa2 jul 01 19:59:15 kim kernel: RIP: 0033:0x7fc6d56775d7 jul 01 19:59:15 kim kernel: RSP: 002b:00007ffcf4e5b2d8 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 jul 01 19:59:15 kim kernel: RAX: ffffffffffffffda RBX: 00005642a11c30e0 RCX: 00007fc6d56775d7 jul 01 19:59:15 kim kernel: RDX: 00007ffcf4e5b330 RSI: 00000000c0306480 RDI: 0000000000000010 jul 01 19:59:15 kim kernel: RBP: 00007ffcf4e5b330 R08: 0000000000000000 R09: 0000000000000000 jul 01 19:59:15 kim kernel: R10: 00005642a1183010 R11: 0000000000003246 R12: 00000000c0306480 jul 01 19:59:15 kim kernel: R13: 0000000000000010 R14: 00005642a1350000 R15: 00005642a134de40 jul 01 19:59:15 kim kernel: Code: 41 5e 41 5f 5d c3 49 8b 7c 24 10 48 8b 5f 50 48 85 db 74 47 e8 a6 1c f8 ee 48 89 da 48 89 c6 48 c7 c7 28 77 5b c0 e8 14 9c 9c ee <0f> 0b eb bf 49 8b 7c 24 10 48 8b 5f 50 48 85 db 74 24 e8 7d 1c jul 01 19:59:15 kim kernel: ---[ end trace 110efaaba0e564d9 ]--- ``` --- Hello everybody. this is the first time i report a issue here. Sorry my broken english :) Recently i bought a a Acer Aspire A715-71G-54LH with NVIDIA graphic card, by default after installation it runs nouveau driver. The graphics looks fine but suddently strange things start happeing: + computer hanged at startup (some times, sometimes not) + shutdown hanged after clicking the "logout" button (all the times) + shutdown hanged after calling "shutdown -h now" command (all the times) All this issues happened when nouveau driver was active, after changing to a nvidia propietary driver then it starts working fine again with no issues at all. Resume: + (NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev a1)) + Linux version 4.15.0-23-generic (buildd@lgw01-amd64-055) + Ubuntu 4.15.0-23.25-generic 4.15.18 By running "journalctl -b -1" it shows the error (please see attachments), this log happened when nouveau was active. The nvidia-driver produces no error at all) Thnku very much.
2018-07-02 13:00:07 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-07-02 13:00:08 Ubuntu Kernel Bot tags bionic
2018-07-03 20:19:10 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-09-02 04:18:30 Launchpad Janitor linux (Ubuntu): status Incomplete Expired