| 2018-06-11 06:03:56 |
Reffman |
bug |
|
|
added bug |
| 2018-06-12 21:00:23 |
Joseph Salisbury |
affects |
linux-signed (Ubuntu) |
linux (Ubuntu) |
|
| 2018-06-12 21:00:23 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2018-06-12 21:30:15 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2018-06-13 08:22:33 |
Reffman |
tags |
amd64 apport-bug bionic |
amd64 apport-bug apport-collected bionic |
|
| 2018-06-13 08:22:35 |
Reffman |
description |
On my cheaper-end laptop/netbook the touchpad, which I believe is the Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602. Accordingly it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. I belive the issue is, as reported previously other places by vendors of such computers, that the touchpad is not being reset properly on boot.
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/PNP0C09:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID events"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input4
U: Uniq=
H: Handlers=rfkill kbd event4
B: PROP=0
B: EV=13
B: KEY=81000300000000 5000004000 1e294000000020 0
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID 5 button array"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input5
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=33
B: KEY=1000000000000 0 201c000000000000 0
B: MSC=10
B: SW=1000
I: Bus=0003 Vendor=058f Product=5608 Version=0009
N: Name="VGA Webcam: VGA Webcam"
P: Phys=usb-0000:00:15.0-8/button
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-8/1-8:1.0/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input7
U: Uniq=
H: Handlers=event7
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input12
U: Uniq=
H: Handlers=event12
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install) |
On my cheaper-end laptop/netbook the touchpad, which I believe is the Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602. Accordingly it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. I belive the issue is, as reported previously other places by vendors of such computers, that the touchpad is not being reset properly on boot.
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/PNP0C09:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID events"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input4
U: Uniq=
H: Handlers=rfkill kbd event4
B: PROP=0
B: EV=13
B: KEY=81000300000000 5000004000 1e294000000020 0
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID 5 button array"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input5
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=33
B: KEY=1000000000000 0 201c000000000000 0
B: MSC=10
B: SW=1000
I: Bus=0003 Vendor=058f Product=5608 Version=0009
N: Name="VGA Webcam: VGA Webcam"
P: Phys=usb-0000:00:15.0-8/button
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-8/1-8:1.0/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input7
U: Uniq=
H: Handlers=event7
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input12
U: Uniq=
H: Handlers=event12
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
|
| 2018-06-13 08:22:36 |
Reffman |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151991/+files/AlsaInfo.txt |
|
| 2018-06-13 08:22:37 |
Reffman |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151992/+files/CRDA.txt |
|
| 2018-06-13 08:22:39 |
Reffman |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151993/+files/CurrentDmesg.txt |
|
| 2018-06-13 08:22:40 |
Reffman |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151994/+files/IwConfig.txt |
|
| 2018-06-13 08:22:41 |
Reffman |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151995/+files/Lspci.txt |
|
| 2018-06-13 08:22:43 |
Reffman |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151996/+files/Lsusb.txt |
|
| 2018-06-13 08:22:44 |
Reffman |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151997/+files/ProcCpuinfo.txt |
|
| 2018-06-13 08:22:46 |
Reffman |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151998/+files/ProcCpuinfoMinimal.txt |
|
| 2018-06-13 08:22:47 |
Reffman |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5151999/+files/ProcEnviron.txt |
|
| 2018-06-13 08:22:48 |
Reffman |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5152000/+files/ProcInterrupts.txt |
|
| 2018-06-13 08:22:49 |
Reffman |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5152001/+files/ProcModules.txt |
|
| 2018-06-13 08:22:50 |
Reffman |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5152002/+files/PulseList.txt |
|
| 2018-06-13 08:22:52 |
Reffman |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5152003/+files/RfKill.txt |
|
| 2018-06-13 08:22:54 |
Reffman |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5152004/+files/UdevDb.txt |
|
| 2018-06-13 08:22:56 |
Reffman |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1776155/+attachment/5152005/+files/WifiSyslog.txt |
|
| 2018-06-13 09:11:45 |
Reffman |
tags |
amd64 apport-bug apport-collected bionic |
amd64 apport-bug apport-collected bionic bug-exists-upstream |
|
| 2018-06-13 09:12:08 |
Reffman |
tags |
amd64 apport-bug apport-collected bionic bug-exists-upstream |
amd64 apport-bug apport-collected bionic kernel-bug-exists-upstream |
|
| 2018-06-13 09:13:40 |
Reffman |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-06-13 09:15:04 |
Reffman |
description |
On my cheaper-end laptop/netbook the touchpad, which I believe is the Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602. Accordingly it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. I belive the issue is, as reported previously other places by vendors of such computers, that the touchpad is not being reset properly on boot.
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/PNP0C09:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID events"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input4
U: Uniq=
H: Handlers=rfkill kbd event4
B: PROP=0
B: EV=13
B: KEY=81000300000000 5000004000 1e294000000020 0
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID 5 button array"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input5
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=33
B: KEY=1000000000000 0 201c000000000000 0
B: MSC=10
B: SW=1000
I: Bus=0003 Vendor=058f Product=5608 Version=0009
N: Name="VGA Webcam: VGA Webcam"
P: Phys=usb-0000:00:15.0-8/button
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-8/1-8:1.0/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input7
U: Uniq=
H: Handlers=event7
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input12
U: Uniq=
H: Handlers=event12
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
On my cheaper-end laptop/netbook the touchpad, which I believe is the Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602. Accordingly it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. External mouse works fine. I belive the issue is, as reported previously other places by vendors of such computers, that the touchpad is not being reset properly on boot.
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
|
| 2018-06-13 09:19:25 |
Reffman |
summary |
Hantick HTT5288 touchpad wrongly detected as SYNA3602, does not work at all. |
Touchpad detected as SYNA3602, does not work at all. |
|
| 2018-06-13 09:21:42 |
Reffman |
description |
On my cheaper-end laptop/netbook the touchpad, which I believe is the Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602. Accordingly it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. External mouse works fine. I belive the issue is, as reported previously other places by vendors of such computers, that the touchpad is not being reset properly on boot.
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
On my cheaper-end laptop/netbook the touchpad is (I think wrongly) detected by Linux to be the SYNA 3602. Anyway it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. External mouse works fine.
This is a slimline netbook, and it seems that there is a bug reported on a similar issue, although I can not confirm that my touchpad hardware is exactly the same: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688625
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
|
| 2018-06-13 09:23:13 |
Reffman |
description |
On my cheaper-end laptop/netbook the touchpad is (I think wrongly) detected by Linux to be the SYNA 3602. Anyway it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. External mouse works fine.
This is a slimline netbook, and it seems that there is a bug reported on a similar issue, although I can not confirm that my touchpad hardware is exactly the same: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688625
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
On my cheaper-end slimline laptop/netbook the touchpad is (I think wrongly) detected by Linux to be the SYNA 3602. Anyway it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. External mouse works fine.
It seems that there is a bug reported on a similar issue, although I can not confirm that my touchpad hardware is exactly the same: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688625
If so, there may be a whole new generation of slimline Windows 10 netbooks that have this problem.
martin@alanah:~$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20
I: Bus=0003 Vendor=045e Product=00b9 Version=0111
N: Name="Microsoft Microsoft USB Wireless Mouse"
P: Phys=usb-0000:00:15.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16
U: Uniq=
H: Handlers=mouse1 event15
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1c3
B: MSC=10
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Jun 11 07:57:56 2018
InstallationDate: Installed on 2018-04-25 (46 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1536 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-25 (48 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: Multicom Multicom U230
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ORO10x.WP313P.NHNAUHL01
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: U-series
dmi.product.name: Multicom U230
dmi.product.version: Default string
dmi.sys.vendor: Multicom |
|
| 2018-06-18 13:43:14 |
Jeffrey L Sussman |
bug |
|
|
added subscriber Jeffrey L Sussman |
| 2018-07-06 18:03:56 |
Jeffrey L Sussman |
attachment added |
|
dmesg.log https://bugs.launchpad.net/bugs/1776155/+attachment/5160494/+files/dmesg.log |
|
| 2018-07-08 01:35:16 |
Jeffrey L Sussman |
bug watch added |
|
https://bugzilla.redhat.com/show_bug.cgi?id=1526312 |
|
| 2019-07-24 21:12:31 |
Brad Figg |
tags |
amd64 apport-bug apport-collected bionic kernel-bug-exists-upstream |
amd64 apport-bug apport-collected bionic cscc kernel-bug-exists-upstream |
|
