| 2018-06-02 15:46:30 |
hussam |
bug |
|
|
added bug |
| 2018-06-02 15:48:03 |
hussam |
tags |
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apport-collected bionic dist-upgrade |
|
| 2018-06-02 15:48:04 |
hussam |
description |
I'm unable to get the name of the touchpad on system. And, I'm unable to copy text as well to support investigation on this bug-report. The following bug-report was the closest to my issue. However, I tried to use the patched kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and i8042.nomux, but it didn't work as well.
I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 10. The device is called Cherry ZE55L, it's very close to Chuwi products. |
I'm unable to get the name of the touchpad on system. And, I'm unable to copy text as well to support investigation on this bug-report. The following bug-report was the closest to my issue. However, I tried to use the patched kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and i8042.nomux, but it didn't work as well.
I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 10. The device is called Cherry ZE55L, it's very close to Chuwi products.
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
Tags: bionic dist-upgrade
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True |
|
| 2018-06-02 15:48:05 |
hussam |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5147891/+files/ProcCpuinfoMinimal.txt |
|
| 2018-06-02 15:48:06 |
hussam |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5147892/+files/ProcEnviron.txt |
|
| 2018-06-02 15:55:40 |
hussam |
ubuntu-release-upgrader (Ubuntu): status |
New |
Incomplete |
|
| 2018-06-02 15:55:46 |
hussam |
ubuntu-release-upgrader (Ubuntu): assignee |
|
hussam (hhassan) |
|
| 2018-06-02 15:56:02 |
hussam |
ubuntu-release-upgrader (Ubuntu): status |
Incomplete |
New |
|
| 2018-06-02 15:56:35 |
hussam |
affects |
ubuntu-release-upgrader (Ubuntu) |
ubuntu |
|
| 2018-06-02 15:56:35 |
hussam |
ubuntu: assignee |
hussam (hhassan) |
|
|
| 2018-06-03 15:49:26 |
hussam |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2018-06-03 15:50:50 |
hussam |
summary |
touchpad doesn't work |
touchpad not detected |
|
| 2018-06-03 16:00:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2018-06-03 16:18:21 |
hussam |
attachment added |
|
log system file https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148257/+files/log%20messages |
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| 2018-06-03 16:19:13 |
hussam |
attachment added |
|
Xorg.0.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148258/+files/Xorg.0.log |
|
| 2018-06-03 16:19:46 |
hussam |
attachment added |
|
dmesg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148259/+files/dmesg |
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| 2018-06-03 16:20:53 |
hussam |
attachment added |
|
input devices log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148260/+files/devices |
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| 2018-06-03 17:12:54 |
hussam |
linux (Ubuntu): status |
Incomplete |
New |
|
| 2018-06-03 17:30:08 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2018-06-03 17:42:19 |
hussam |
description |
I'm unable to get the name of the touchpad on system. And, I'm unable to copy text as well to support investigation on this bug-report. The following bug-report was the closest to my issue. However, I tried to use the patched kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and i8042.nomux, but it didn't work as well.
I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 10. The device is called Cherry ZE55L, it's very close to Chuwi products.
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
Tags: bionic dist-upgrade
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True |
I'm unable to get the name of the touchpad on system. And, I'm unable to copy text as well to support investigation on this bug-report. The following bug-report was the closest to my issue. However, I tried to use the patched kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and i8042.nomux, but it didn't work as well.
I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 10. The device is called Cherry ZE55L, it's very close to Chuwi products.
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
Tags: bionic dist-upgrade
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hussam 1675 F.... pulseaudio
/dev/snd/controlC1: hussam 1675 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (3 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Cherry ZE55
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-1-generic root=UUID=162571f7-a7f2-4cd6-b090-0f4453300b7b ro quiet splash i8042.reset i8042.nomux i8042.nopnp i8042.noloop vt.handoff=1
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
RelatedPackageVersions:
linux-restricted-modules-4.17.0-1-generic N/A
linux-backports-modules-4.17.0-1-generic N/A
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/18/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: WH-BI-13.3-S133AR100-A54A-036-E
dmi.board.asset.tag: Default string
dmi.board.name: i1331
dmi.board.vendor: alldocube
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 9
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrWH-BI-13.3-S133AR100-A54A-036-E:bd01/18/2018:svnCherry:pnZE55:pvrDefaultstring:rvnalldocube:rni1331:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: ZE55
dmi.product.version: Default string
dmi.sys.vendor: Cherry |
|
| 2018-06-03 17:42:20 |
hussam |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148285/+files/AlsaInfo.txt |
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| 2018-06-03 17:42:22 |
hussam |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148286/+files/CRDA.txt |
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| 2018-06-03 17:42:24 |
hussam |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148287/+files/CurrentDmesg.txt |
|
| 2018-06-03 17:42:25 |
hussam |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148288/+files/IwConfig.txt |
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| 2018-06-03 17:42:26 |
hussam |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148289/+files/Lspci.txt |
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| 2018-06-03 17:42:27 |
hussam |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148290/+files/Lsusb.txt |
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| 2018-06-03 17:42:29 |
hussam |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148291/+files/ProcCpuinfo.txt |
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| 2018-06-03 17:42:31 |
hussam |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148292/+files/ProcCpuinfoMinimal.txt |
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| 2018-06-03 17:42:33 |
hussam |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148293/+files/ProcEnviron.txt |
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| 2018-06-03 17:42:34 |
hussam |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148294/+files/ProcInterrupts.txt |
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| 2018-06-03 17:42:35 |
hussam |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148295/+files/ProcModules.txt |
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| 2018-06-03 17:42:37 |
hussam |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148296/+files/PulseList.txt |
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| 2018-06-03 17:42:38 |
hussam |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148297/+files/RfKill.txt |
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| 2018-06-03 17:42:40 |
hussam |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148298/+files/UdevDb.txt |
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| 2018-06-03 17:42:41 |
hussam |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1774793/+attachment/5148299/+files/WifiSyslog.txt |
|
| 2018-06-03 17:43:58 |
hussam |
linux (Ubuntu): status |
Incomplete |
New |
|
| 2018-06-03 18:00:11 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2018-06-04 12:59:03 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2018-06-04 12:59:08 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
