Bluetooth adapter not recognized

[Pedro Zuppelli]

I have tried with both ubuntu 16.04 and today with 18.04 and the problem persists. I had the blueman installed and nothing works.
On windows it works fine, so the adapter is not the issue.

piero@piero-dev:/var/log$ lsb_release -rd
Description: Ubuntu 18.04 LTS
Release: 18.04

Ubuntu Software 3.28.1

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-22-generic 4.15.0-22.24
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed May 30 19:23:41 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-10-17 (224 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
SourcePackage: linux-signed
UpgradeStatus: Upgraded to bionic on 2018-05-30 (0 days ago)
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-10-17 (227 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Package: linux (not installed)
Tags: bionic
Uname: Linux 4.17.0-041700rc7-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to bionic on 2018-05-30 (2 days ago)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc7

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1774282

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Pedro Zuppelli (aoxa)]

I tried running the command the bot asked as well but it complained I was on a mainline kernel even though I am on the upstream one

piero@piero-dev:~$ uname -r
4.17.0-041700rc7-generic

[Pedro Zuppelli (aoxa)]

apport information

[Pedro Zuppelli (aoxa)]

apport information

[joshua gore (the-spacekadet)]

I am also experiencing a similar problem. Though when I first installed ubuntu studio 16.04 it was working fine. Only in the last few days does blueman not recognize that I have a bluetooth adapter.