Activity log for bug #1772467

Date Who What changed Old value New value Message
2018-05-21 18:12:52 David Bogner bug added bug
2018-05-21 18:15:14 David Bogner description This is a hardware specific issue with Ubuntu 18.04 and kernel 4.15.0-20-generic. The driver for the Intel AC 9560 wireless chip causes the problem. Driver location: https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networking.html The wifi connection is very slow (1MB instead of 100MB possible) and is also very unreliable. When installing the 4.16 kernel from mainline kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ the described problem is solved. Sytem data: Description: Ubuntu 18.04 LTS Release: 18.04 Package: 4.15.0-20-generic driver=iwlwifi driverversion=4.15.0-20-generic firmware=34.0.0 This is a hardware specific issue with Ubuntu 18.04 and kernel 4.15.0-20-generic. The driver for the Intel AC 9560 wireless chip causes the problem. Driver location: https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networking.html The wifi connection is very slow (1MB instead of 100MB possible download speed, upload speed is normal) and is also very unreliable. When installing the 4.16 kernel from mainline kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ the described problem is solved. Sytem data: Description: Ubuntu 18.04 LTS Release: 18.04 Package: 4.15.0-20-generic driver=iwlwifi driverversion=4.15.0-20-generic firmware=34.0.0
2018-05-21 18:45:17 Seth Forshee affects linux-firmware (Ubuntu) linux (Ubuntu)
2018-05-21 19:00:05 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-05-21 19:33:19 David Bogner tags bionic hw-specific kernel-bug apport-collected bionic hw-specific kernel-bug
2018-05-21 19:33:21 David Bogner description This is a hardware specific issue with Ubuntu 18.04 and kernel 4.15.0-20-generic. The driver for the Intel AC 9560 wireless chip causes the problem. Driver location: https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networking.html The wifi connection is very slow (1MB instead of 100MB possible download speed, upload speed is normal) and is also very unreliable. When installing the 4.16 kernel from mainline kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ the described problem is solved. Sytem data: Description: Ubuntu 18.04 LTS Release: 18.04 Package: 4.15.0-20-generic driver=iwlwifi driverversion=4.15.0-20-generic firmware=34.0.0 This is a hardware specific issue with Ubuntu 18.04 and kernel 4.15.0-20-generic. The driver for the Intel AC 9560 wireless chip causes the problem. Driver location: https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networking.html The wifi connection is very slow (1MB instead of 100MB possible download speed, upload speed is normal) and is also very unreliable. When installing the 4.16 kernel from mainline kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ the described problem is solved. Sytem data: Description: Ubuntu 18.04 LTS Release: 18.04 Package: 4.15.0-20-generic driver=iwlwifi driverversion=4.15.0-20-generic firmware=34.0.0 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: david 1729 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-19 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Acer Swift SF114-32 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_AT.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=39ea17c1-4c91-45ac-81a7-401583763b21 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/02/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.03 dmi.board.name: Sapporo_GL dmi.board.vendor: GLK dmi.board.version: V1.03 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.03 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd05/02/2018:svnAcer:pnSwiftSF114-32:pvrV1.03:rvnGLK:rnSapporo_GL:rvrV1.03:cvnAcer:ct10:cvrV1.03: dmi.product.family: Swift 1 dmi.product.name: Swift SF114-32 dmi.product.version: V1.03 dmi.sys.vendor: Acer
2018-05-21 19:33:22 David Bogner attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142527/+files/AlsaInfo.txt
2018-05-21 19:33:23 David Bogner attachment added CRDA.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142528/+files/CRDA.txt
2018-05-21 19:33:24 David Bogner attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142529/+files/CurrentDmesg.txt
2018-05-21 19:33:25 David Bogner attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142530/+files/IwConfig.txt
2018-05-21 19:33:51 David Bogner attachment added Lspci.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142531/+files/Lspci.txt
2018-05-21 19:33:51 David Bogner attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142532/+files/Lsusb.txt
2018-05-21 19:33:52 David Bogner attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142533/+files/ProcCpuinfo.txt
2018-05-21 19:33:54 David Bogner attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142534/+files/ProcCpuinfoMinimal.txt
2018-05-21 19:33:55 David Bogner attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142535/+files/ProcInterrupts.txt
2018-05-21 19:33:56 David Bogner attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142536/+files/ProcModules.txt
2018-05-21 19:33:57 David Bogner attachment added PulseList.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142537/+files/PulseList.txt
2018-05-21 19:33:58 David Bogner attachment added RfKill.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142538/+files/RfKill.txt
2018-05-21 19:33:59 David Bogner attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142539/+files/UdevDb.txt
2018-05-21 19:34:01 David Bogner attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142540/+files/WifiSyslog.txt
2018-05-21 19:41:21 David Bogner linux (Ubuntu): status Incomplete Confirmed
2018-05-21 20:25:01 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-05-21 20:25:04 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2018-05-21 20:25:09 Joseph Salisbury nominated for series Ubuntu Bionic
2018-05-21 20:25:09 Joseph Salisbury bug task added linux (Ubuntu Bionic)
2018-05-21 20:25:15 Joseph Salisbury linux (Ubuntu Bionic): importance Undecided Medium
2018-05-21 20:25:18 Joseph Salisbury linux (Ubuntu Bionic): status New Triaged
2018-05-21 20:26:25 Joseph Salisbury tags apport-collected bionic hw-specific kernel-bug apport-collected bionic hw-specific kernel-bug kernel-da-key
2018-05-22 06:21:49 David Bogner description This is a hardware specific issue with Ubuntu 18.04 and kernel 4.15.0-20-generic. The driver for the Intel AC 9560 wireless chip causes the problem. Driver location: https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networking.html The wifi connection is very slow (1MB instead of 100MB possible download speed, upload speed is normal) and is also very unreliable. When installing the 4.16 kernel from mainline kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ the described problem is solved. Sytem data: Description: Ubuntu 18.04 LTS Release: 18.04 Package: 4.15.0-20-generic driver=iwlwifi driverversion=4.15.0-20-generic firmware=34.0.0 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: david 1729 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-19 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Acer Swift SF114-32 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_AT.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=39ea17c1-4c91-45ac-81a7-401583763b21 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/02/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.03 dmi.board.name: Sapporo_GL dmi.board.vendor: GLK dmi.board.version: V1.03 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.03 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd05/02/2018:svnAcer:pnSwiftSF114-32:pvrV1.03:rvnGLK:rnSapporo_GL:rvrV1.03:cvnAcer:ct10:cvrV1.03: dmi.product.family: Swift 1 dmi.product.name: Swift SF114-32 dmi.product.version: V1.03 dmi.sys.vendor: Acer This is a hardware specific issue with Ubuntu 18.04 and kernel 4.15.0-20-generic. The driver for the Intel AC 9560 wireless chip causes the problem. Driver location: https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networking.html The wifi connection is very slow (1MB instead of 100MB possible download speed, upload speed is normal) and is also very unreliable. When installing the 4.16 kernel from mainline kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ the described problem is solved. Sytem data: Description: Ubuntu 18.04 LTS Release: 18.04 Package: 4.15.0-20-generic driver=iwlwifi driverversion=4.15.0-20-generic firmware=34.0.0 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: david 1729 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-19 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Acer Swift SF114-32 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_AT.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=39ea17c1-4c91-45ac-81a7-401583763b21 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/02/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.03 dmi.board.name: Sapporo_GL dmi.board.vendor: GLK dmi.board.version: V1.03 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.03 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd05/02/2018:svnAcer:pnSwiftSF114-32:pvrV1.03:rvnGLK:rnSapporo_GL:rvrV1.03:cvnAcer:ct10:cvrV1.03: dmi.product.family: Swift 1 dmi.product.name: Swift SF114-32 dmi.product.version: V1.03 dmi.sys.vendor: Acer --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-19 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_AT.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 4.15.18-041518-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2018-05-22 06:21:50 David Bogner attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1772467/+attachment/5142709/+files/ProcCpuinfoMinimal.txt
2018-08-27 14:50:56 Kleber Sacilotto de Souza linux (Ubuntu Bionic): status Triaged Fix Committed
2018-08-28 17:01:36 Brad Figg tags apport-collected bionic hw-specific kernel-bug kernel-da-key apport-collected bionic hw-specific kernel-bug kernel-da-key verification-needed-bionic
2018-09-04 17:50:16 Nicola Jordan tags apport-collected bionic hw-specific kernel-bug kernel-da-key verification-needed-bionic apport-collected bionic hw-specific kernel-bug kernel-da-key verification-done-bionic
2018-09-04 17:56:07 Nicola Jordan bug added subscriber Nicola Jordan
2018-09-10 17:53:06 Launchpad Janitor linux (Ubuntu Bionic): status Fix Committed Fix Released
2018-09-10 17:53:06 Launchpad Janitor cve linked 2018-1118
2019-07-24 21:09:34 Brad Figg tags apport-collected bionic hw-specific kernel-bug kernel-da-key verification-done-bionic apport-collected bionic cscc hw-specific kernel-bug kernel-da-key verification-done-bionic