HP x360 - Ryzen 2500U Locks up
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Incomplete
|
High
|
Unassigned |
Bug Description
Hi,
I have an HP x360 Ryzen 2500u. It locks up a couple of times a day. Before I disabled C6, using this python script https:/
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-19 (32 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
MachineType: HP HP ENVY x360 Convertible 15-bq1xx
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173
StagingDrivers: r8822be
Tags: bionic staging
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker kvm libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/26/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.16
dmi.board.
dmi.board.name: 83C6
dmi.board.vendor: HP
dmi.board.version: 63.18
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 15-bq1xx
dmi.sys.vendor: HP
Changed in linux (Ubuntu): | |
importance: | Undecided → High |
tags: | added: kernel-da-key |
tags: | added: cscc |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1772081
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.