Ubuntu 18.04 and 16.04 hang on shutdown.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
High
|
Unassigned | ||
Xenial |
Expired
|
High
|
Unassigned | ||
Bionic |
Expired
|
High
|
Unassigned |
Bug Description
That happens with all Ubuntu flavors: Xubuntu, Kubuntu...
Reboot and suspend are works.
(This laptop had Ubuntu 14.04 or 12.04 (don't remember) preinstalled, which was fine)
Hardware details:
pc
description: Portable Computer
product: Inspiron 3542 (0651)
vendor: Dell Inc.
version: Not Specified
width: 64 bits
capabilities: smbios-2.8 dmi-2.8 smp vsyscall32
configuration: boot=normal chassis=portable sku=0651 uuid=44454C4C-
*-core
description: Motherboard
product: 0FKWR5
vendor: Dell Inc.
physical id: 0
version: A12
slot: To Be Filled By O.E.M.
*-firmware
vendor: Dell Inc.
physical id: 0
version: A12
date: 05/13/2016
size: 64KiB
capacity: 1984KiB
*-memory:0 UNCLAIMED
physical id: 1
*-bank UNCLAIMED
slot: DIMM_A
size: 8GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-memory:1
physical id: 7
slot: System board or motherboard
*-cache:0
physical id: 6
slot: CPU Internal L3
size: 2MiB
capacity: 2MiB
*-cache:1
physical id: 5
slot: CPU Internal L2
size: 512KiB
capacity: 512KiB
*-cache:2
physical id: 4
slot: CPU Internal L1
size: 128KiB
capacity: 128KiB
*-cpu
product: Intel(R) Celeron(R) 2957U @ 1.40GHz
vendor: Intel Corp.
physical id: 24
bus info: cpu@0
version: Intel(R) Celeron(R) 2957U @ 1.40GHz
slot: SOCKET 0
size: 1179MHz
capacity: 3800MHz
width: 64 bits
clock: 100MHz
*-memory:2 UNCLAIMED
physical id: 2
*-memory:3 UNCLAIMED
physical id: 3
*-pci
product: Haswell-ULT DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 0b
width: 32 bits
clock: 33MHz
*-display
bus info: pci@0000:00:02.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:03.0
width: 64 bits
clock: 33MHz
*-usb:0
bus info: pci@0000:00:14.0
width: 64 bits
clock: 33MHz
bus info: usb@2
bus info: usb@3
bus info: pci@0000:00:16.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:1b.0
width: 64 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:1c.0
width: 32 bits
clock: 33MHz
*-pci:1
bus info: pci@0000:00:1c.2
width: 32 bits
clock: 33MHz
bus info: pci@0000:06:00.0
*-pci:2
bus info: pci@0000:00:1c.3
width: 32 bits
clock: 33MHz
bus info: pci@0000:07:00.0
*-usb:1
bus info: pci@0000:00:1d.0
width: 32 bits
clock: 33MHz
bus info: usb@1
*-usb
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-storage
bus info: pci@0000:00:1f.2
width: 32 bits
clock: 66MHz
*-serial UNCLAIMED
bus info: pci@0000:00:1f.3
width: 64 bits
clock: 33MHz
*-scsi:0
physical id: 8
logical name: scsi0
*-disk
bus info: scsi@0:0.0.0
size: 298GiB (320GB)
bus info: scsi@0:0.0.0,1
bus info: scsi@0:0.0.0,2
bus info: scsi@0:0.0.0,3
bus info: scsi@0:0.0.0,4
bus info: scsi@0:0.0.0,5
*-scsi:1
physical id: 9
logical name: scsi1
*-cdrom
bus info: scsi@1:0.0.0
*-battery
description: Lithium Ion Battery
product: DELL T1G4M44
vendor: LGC-LGC2.8
physical id: 1
slot: Sys. Battery Bay
capacity: 28000mWh
*-network:0
description: Ethernet interface
physical id: 2
logical name: virbr0
*-network:1 DISABLED
description: Ethernet interface
physical id: 3
logical name: virbr0-nic
size: 10Mbit/s
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: KDE
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2018-05-11 (5 days ago)
InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 3542
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/13/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0FKWR5
dmi.board.vendor: Dell Inc.
dmi.board.version: A12
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 3542
dmi.product.
dmi.sys.vendor: Dell Inc.
summary: |
- Ubuntu 18.04 and 16.04 hangs on shutdown. + Ubuntu 18.04 and 16.04 hang on shutdown. |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1771708
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.