synaptics trackpad not detected by libinput

Bug #1771535 reported by Roberto López López
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Laptop msi gp62 7rd leopard http://www.linlap.com/msi_gp62_leopard_pro

After installing ubuntu 18.04, trackpad does not work at all. External usb mouse does work, though.

$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt HP USB Optical Mouse id=6 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=7 [slave keyboard (3)]

$ cat /proc/version_signature
Ubuntu 4.15.0-20.21-generic 4.15.17

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-generic 4.15.0.20.23
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: roberto 1513 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed May 16 10:17:30 2018
InstallationDate: Installed on 2018-05-15 (1 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Micro-Star International Co., Ltd. GP62 7RD
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=fb3ba161-3d9b-4fc3-844d-e45adb61a7f1 ro acpi=off quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-20-generic N/A
 linux-backports-modules-4.15.0-20-generic N/A
 linux-firmware 1.173
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J9IMS.307
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J9
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J9IMS.307:bd11/07/2016:svnMicro-StarInternationalCo.,Ltd.:pnGP627RD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J9:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GP
dmi.product.name: GP62 7RD
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Roberto López López (bergensk) wrote :
Revision history for this message
Roberto López López (bergensk) wrote :
Revision history for this message
Roberto López López (bergensk) wrote :
Revision history for this message
Roberto López López (bergensk) wrote :

On the other hand, it was working perfectly during installation from the live CD menu.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc5

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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