No audio
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
the audio card changed to dummy audio after the kernel update.
---
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.3
HibernationDevice: RESUME=
InstallationDate: Installed on 2018-02-11 (87 days ago)
InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124
IwConfig:
lo no wireless extensions.
enp0s31f6 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. Z270X-UD3
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.17
RfKill:
Tags: sylvia
Uname: Linux 4.15.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/07/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F7
dmi.board.
dmi.board.name: Z270X-UD3-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Default string
dmi.product.name: Z270X-UD3
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1770155
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.