| 2018-04-30 21:27:35 |
Sandy Patterson |
bug |
|
|
added bug |
| 2018-05-01 13:31:44 |
Sandy Patterson |
attachment added |
|
syslog_excerpt.txt https://bugs.launchpad.net/ubuntu/+source/linux-signed/+bug/1768139/+attachment/5131424/+files/syslog_excerpt.txt |
|
| 2018-05-01 13:33:54 |
Sandy Patterson |
description |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port I get a crash on bootup. I can see the following stack trace in journalctl:
Apr 30 16:52:19 exposure systemd[1]: Started Show Plymouth Boot Screen.
Apr 30 16:52:19 exposure systemd[1]: Reached target Local Encrypted Volumes.
Apr 30 16:52:19 exposure systemd[1]: Started Forward Password Requests to Plymouth Directory Watch.
Apr 30 16:52:19 exposure kernel: ------------[ cut here ]------------
Apr 30 16:52:19 exposure kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
Apr 30 16:52:19 exposure kernel: WARNING: CPU: 4 PID: 381 at /build/linux-5s7Xkn/linux-4.15.0/drivers/gpu/drm/i915/intel_ddi.c:836 intel_prepare_dp_ddi_buffers+0x60/0x1f0 [i915]
Apr 30 16:52:19 exposure kernel: Modules linked in: snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic dell_laptop dell_smbios_smm dcdbas arc4 snd_hda_intel dell_smm_hwmon snd_hda_codec intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_core kvm_intel snd
Apr 30 16:52:19 exposure kernel: idma64 videobuf2_core virt_dma ecdh_generic cfg80211 videodev media mei_me intel_lpss_pci processor_thermal_device mei intel_soc_dts_iosf intel_lpss shpchp intel_pch_thermal int3403_thermal int340x_thermal_zone int3400_thermal acpi_pad tpm_crb acpi
Apr 30 16:52:19 exposure kernel: CPU: 4 PID: 381 Comm: plymouthd Not tainted 4.15.0-20-generic #21-Ubuntu
Apr 30 16:52:19 exposure kernel: Hardware name: Dell Inc. Inspiron 7559/0H0CC0, BIOS 1.2.5 09/26/2017
Apr 30 16:52:19 exposure kernel: RIP: 0010:intel_prepare_dp_ddi_buffers+0x60/0x1f0 [i915]
Apr 30 16:52:19 exposure kernel: RSP: 0018:ffffae9f424af8b0 EFLAGS: 00010286
Apr 30 16:52:19 exposure kernel: RAX: 0000000000000000 RBX: ffff9fa4e45d2000 RCX: 0000000000000006
Apr 30 16:52:19 exposure kernel: RDX: 0000000000000007 RSI: 0000000000000082 RDI: ffff9fa501d16490
Apr 30 16:52:19 exposure kernel: RBP: ffffae9f424af8f0 R08: 0000000000000001 R09: 00000000000003da
Apr 30 16:52:19 exposure kernel: R10: 00000000f000003f R11: 0000000000000000 R12: ffff9fa4e35d0000
Apr 30 16:52:19 exposure kernel: R13: 0000000000000001 R14: ffff9fa4e35d0000 R15: ffff9fa4e45d2000
Apr 30 16:52:19 exposure kernel: FS: 00007fa371fd2740(0000) GS:ffff9fa501d00000(0000) knlGS:0000000000000000
Apr 30 16:52:19 exposure kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Apr 30 16:52:19 exposure kernel: CR2: 0000560f2bff19a8 CR3: 000000046bd66005 CR4: 00000000003606e0
Apr 30 16:52:19 exposure kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Apr 30 16:52:19 exposure kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Apr 30 16:52:19 exposure kernel: Call Trace:
Apr 30 16:52:19 exposure kernel: intel_ddi_pre_enable+0x194/0x7d0 [i915]
Apr 30 16:52:19 exposure kernel: ? fwtable_write32+0xf7/0x240 [i915]
Apr 30 16:52:19 exposure kernel: intel_encoders_pre_enable.isra.97+0x66/0x80 [i915]
Apr 30 16:52:19 exposure kernel: haswell_crtc_enable+0x173/0x7c0 [i915]
Apr 30 16:52:19 exposure kernel: intel_update_crtc+0x3e/0x90 [i915]
Apr 30 16:52:19 exposure kernel: skl_update_crtcs+0x1ad/0x270 [i915]
Apr 30 16:52:19 exposure kernel: intel_atomic_commit_tail+0x228/0xd30 [i915]
Apr 30 16:52:19 exposure kernel: intel_atomic_commit+0x277/0x2b0 [i915]
Apr 30 16:52:19 exposure kernel: drm_atomic_commit+0x51/0x60 [drm]
Apr 30 16:52:19 exposure kernel: drm_atomic_helper_set_config+0x7c/0x90 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: __drm_mode_set_config_internal+0x6b/0x120 [drm]
Apr 30 16:52:19 exposure kernel: drm_mode_setcrtc+0x47f/0x660 [drm]
Apr 30 16:52:19 exposure kernel: ? ww_mutex_unlock+0x26/0x30
Apr 30 16:52:19 exposure kernel: ? drm_mode_getcrtc+0x190/0x190 [drm]
Apr 30 16:52:19 exposure kernel: drm_ioctl_kernel+0x5f/0xb0 [drm]
Apr 30 16:52:19 exposure kernel: drm_ioctl+0x31b/0x3d0 [drm]
Apr 30 16:52:19 exposure kernel: ? drm_mode_getcrtc+0x190/0x190 [drm]
Apr 30 16:52:19 exposure kernel: do_vfs_ioctl+0xa8/0x630
Apr 30 16:52:19 exposure kernel: SyS_ioctl+0x79/0x90
Apr 30 16:52:19 exposure kernel: do_syscall_64+0x73/0x130
Apr 30 16:52:19 exposure kernel: entry_SYSCALL_64_after_hwframe+0x3d/0xa2
Apr 30 16:52:19 exposure kernel: RIP: 0033:0x7fa3716bf5d7
Apr 30 16:52:19 exposure kernel: RSP: 002b:00007fff572631e8 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
Apr 30 16:52:19 exposure kernel: RAX: ffffffffffffffda RBX: 00007fff57263220 RCX: 00007fa3716bf5d7
Apr 30 16:52:19 exposure kernel: RDX: 00007fff57263220 RSI: 00000000c06864a2 RDI: 0000000000000009
Apr 30 16:52:19 exposure kernel: RBP: 00007fff57263220 R08: 0000000000000000 R09: 0000565461811d50
Apr 30 16:52:19 exposure kernel: R10: 0000565461810380 R11: 0000000000000246 R12: 00000000c06864a2
Apr 30 16:52:19 exposure kernel: R13: 0000000000000009 R14: 0000000000000001 R15: 0000565461810380
Apr 30 16:52:19 exposure kernel: Code: c5 83 fe 07 0f 84 66 01 00 00 83 fe 08 0f 84 a4 00 00 00 83 fe 01 74 37 48 c7 c2 e0 b9 5f c0 48 c7 c7 08 32 62 c0 e8 40 3a af c2 <0f> 0b 48 8b 45 d0 65 48 33 04 25 28 00 00 00 0f 85 67 01 00 00
Apr 30 16:52:19 exposure kernel: ---[ end trace 007cbdd3be015b35 ]---
Apr 30 16:52:19 exposure kernel: ------------[ cut here ]------------
Apr 30 16:52:19 exposure kernel: unknown DP link rate 241500, using 6
Apr 30 16:52:19 exposure kernel: WARNING: CPU: 4 PID: 381 at /build/linux-5s7Xkn/linux-4.15.0/drivers/gpu/drm/drm_dp_helper.c:142 drm_dp_link_rate_to_bw_code+0x4a/0x60 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: Modules linked in: snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic dell_laptop dell_smbios_smm dcdbas arc4 snd_hda_intel dell_smm_hwmon snd_hda_codec intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_core kvm_intel snd
Apr 30 16:52:19 exposure kernel: idma64 videobuf2_core virt_dma ecdh_generic cfg80211 videodev media mei_me intel_lpss_pci processor_thermal_device mei intel_soc_dts_iosf intel_lpss shpchp intel_pch_thermal int3403_thermal int340x_thermal_zone int3400_thermal acpi_pad tpm_crb acpi
Apr 30 16:52:19 exposure kernel: CPU: 4 PID: 381 Comm: plymouthd Tainted: G W 4.15.0-20-generic #21-Ubuntu
Apr 30 16:52:19 exposure kernel: Hardware name: Dell Inc. Inspiron 7559/0H0CC0, BIOS 1.2.5 09/26/2017
Apr 30 16:52:19 exposure kernel: RIP: 0010:drm_dp_link_rate_to_bw_code+0x4a/0x60 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: RSP: 0018:ffffae9f424af860 EFLAGS: 00010282
Apr 30 16:52:19 exposure kernel: RAX: 0000000000000000 RBX: ffffae9f424af8b7 RCX: 0000000000000006
Apr 30 16:52:19 exposure kernel: RDX: 0000000000000007 RSI: 0000000000000082 RDI: ffff9fa501d16490
Apr 30 16:52:19 exposure kernel: RBP: ffffae9f424af868 R08: 0000000000000001 R09: 000000000000040c
Apr 30 16:52:19 exposure kernel: R10: 00000000f000003f R11: 0000000000000000 R12: ffffae9f424af8b6
Apr 30 16:52:19 exposure kernel: R13: ffff9fa4e45d2100 R14: ffff9fa4e35d0000 R15: ffff9fa4e45d2000
Apr 30 16:52:19 exposure kernel: FS: 00007fa371fd2740(0000) GS:ffff9fa501d00000(0000) knlGS:0000000000000000
Apr 30 16:52:19 exposure kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Apr 30 16:52:19 exposure kernel: CR2: 0000560f2bff19a8 CR3: 000000046bd66005 CR4: 00000000003606e0
Apr 30 16:52:19 exposure kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Apr 30 16:52:19 exposure kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Apr 30 16:52:19 exposure kernel: Call Trace:
Apr 30 16:52:19 exposure kernel: intel_dp_compute_rate+0x22/0x40 [i915]
Apr 30 16:52:19 exposure kernel: intel_dp_start_link_train+0x57/0x580 [i915]
Apr 30 16:52:19 exposure kernel: intel_ddi_pre_enable+0x1f4/0x7d0 [i915]
Apr 30 16:52:19 exposure kernel: ? fwtable_write32+0xf7/0x240 [i915]
Apr 30 16:52:19 exposure kernel: intel_encoders_pre_enable.isra.97+0x66/0x80 [i915]
Apr 30 16:52:19 exposure kernel: haswell_crtc_enable+0x173/0x7c0 [i915]
Apr 30 16:52:19 exposure kernel: intel_update_crtc+0x3e/0x90 [i915]
Apr 30 16:52:19 exposure kernel: skl_update_crtcs+0x1ad/0x270 [i915]
Apr 30 16:52:19 exposure kernel: intel_atomic_commit_tail+0x228/0xd30 [i915]
Apr 30 16:52:19 exposure kernel: intel_atomic_commit+0x277/0x2b0 [i915]
Apr 30 16:52:19 exposure kernel: drm_atomic_commit+0x51/0x60 [drm]
Apr 30 16:52:19 exposure kernel: drm_atomic_helper_set_config+0x7c/0x90 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: __drm_mode_set_config_internal+0x6b/0x120 [drm]
Apr 30 16:52:19 exposure kernel: drm_mode_setcrtc+0x47f/0x660 [drm]
Apr 30 16:52:19 exposure kernel: ? ww_mutex_unlock+0x26/0x30
Apr 30 16:52:19 exposure kernel: ? drm_mode_getcrtc+0x190/0x190 [drm]
Apr 30 16:52:19 exposure kernel: drm_ioctl_kernel+0x5f/0xb0 [drm]
Apr 30 16:52:19 exposure kernel: drm_ioctl+0x31b/0x3d0 [drm]
Apr 30 16:52:19 exposure kernel: ? drm_mode_getcrtc+0x190/0x190 [drm]
Apr 30 16:52:19 exposure kernel: do_vfs_ioctl+0xa8/0x630
Apr 30 16:52:19 exposure kernel: SyS_ioctl+0x79/0x90
Apr 30 16:52:19 exposure kernel: do_syscall_64+0x73/0x130
Apr 30 16:52:19 exposure kernel: entry_SYSCALL_64_after_hwframe+0x3d/0xa2
Apr 30 16:52:19 exposure kernel: RIP: 0033:0x7fa3716bf5d7
Apr 30 16:52:19 exposure kernel: RSP: 002b:00007fff572631e8 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
Apr 30 16:52:19 exposure kernel: RAX: ffffffffffffffda RBX: 00007fff57263220 RCX: 00007fa3716bf5d7
Apr 30 16:52:19 exposure kernel: RDX: 00007fff57263220 RSI: 00000000c06864a2 RDI: 0000000000000009
Apr 30 16:52:19 exposure kernel: RBP: 00007fff57263220 R08: 0000000000000000 R09: 0000565461811d50
Apr 30 16:52:19 exposure kernel: R10: 0000565461810380 R11: 0000000000000246 R12: 00000000c06864a2
Apr 30 16:52:19 exposure kernel: R13: 0000000000000009 R14: 0000000000000001 R15: 0000565461810380
Apr 30 16:52:19 exposure kernel: Code: 81 ff d0 78 02 00 b8 06 00 00 00 74 26 55 89 fe ba 06 00 00 00 48 c7 c7 e0 0c 47 c0 48 89 e5 48 83 ec 08 88 45 ff e8 66 e7 c2 c2 <0f> 0b 0f b6 45 ff c9 c3 f3 c3 66 90 66 2e 0f 1f 84 00 00 00 00
Apr 30 16:52:19 exposure kernel: ---[ end trace 007cbdd3be015b36 ]---
Apr 30 16:52:19 exposure kernel: BUG: unable to handle kernel NULL pointer dereference at 0000000000000000
Apr 30 16:52:19 exposure kernel: IP: (null)
Apr 30 16:52:19 exposure kernel: PGD 0 P4D 0
Apr 30 16:52:19 exposure kernel: Oops: 0010 [#1] SMP PTI
Apr 30 16:52:19 exposure kernel: Modules linked in: snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic dell_laptop dell_smbios_smm dcdbas arc4 snd_hda_intel dell_smm_hwmon snd_hda_codec intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_core kvm_intel snd
Apr 30 16:52:19 exposure kernel: idma64 videobuf2_core virt_dma ecdh_generic cfg80211 videodev media mei_me intel_lpss_pci processor_thermal_device mei intel_soc_dts_iosf intel_lpss shpchp intel_pch_thermal int3403_thermal int340x_thermal_zone int3400_thermal acpi_pad tpm_crb acpi
Apr 30 16:52:19 exposure kernel: CPU: 4 PID: 381 Comm: plymouthd Tainted: G W 4.15.0-20-generic #21-Ubuntu
Apr 30 16:52:19 exposure kernel: Hardware name: Dell Inc. Inspiron 7559/0H0CC0, BIOS 1.2.5 09/26/2017
Apr 30 16:52:19 exposure kernel: RIP: 0010: (null)
Apr 30 16:52:19 exposure kernel: RSP: 0018:ffffae9f424af818 EFLAGS: 00010246
Apr 30 16:52:19 exposure kernel: RAX: 0000000000000000 RBX: 0000000000000020 RCX: ffffae9f424af8b8
Apr 30 16:52:19 exposure kernel: RDX: ffff9fa4e7a2de00 RSI: ffffae9f424af830 RDI: ffff9fa4e45d21c8
Apr 30 16:52:19 exposure kernel: RBP: ffffae9f424af878 R08: 0000000000000002 R09: 000000000000040c
Apr 30 16:52:19 exposure kernel: R10: 00000000f000003f R11: 0000000000000000 R12: 0000000000000002
Apr 30 16:52:19 exposure kernel: R13: 00000000fffffffb R14: ffff9fa4e45d21c8 R15: 0000000000000000
Apr 30 16:52:19 exposure kernel: FS: 00007fa371fd2740(0000) GS:ffff9fa501d00000(0000) knlGS:0000000000000000
Apr 30 16:52:19 exposure kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Apr 30 16:52:19 exposure kernel: CR2: 0000000000000000 CR3: 000000046bd66005 CR4: 00000000003606e0
Apr 30 16:52:19 exposure kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Apr 30 16:52:19 exposure kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Apr 30 16:52:19 exposure kernel: Call Trace:
Apr 30 16:52:19 exposure kernel: ? drm_dp_dpcd_access+0x75/0x120 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: drm_dp_dpcd_write+0x1b/0x20 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: intel_dp_start_link_train+0x92/0x580 [i915]
Apr 30 16:52:19 exposure kernel: intel_ddi_pre_enable+0x1f4/0x7d0 [i915]
Apr 30 16:52:19 exposure kernel: ? fwtable_write32+0xf7/0x240 [i915]
Apr 30 16:52:19 exposure kernel: intel_encoders_pre_enable.isra.97+0x66/0x80 [i915]
Apr 30 16:52:19 exposure kernel: haswell_crtc_enable+0x173/0x7c0 [i915]
Apr 30 16:52:19 exposure kernel: intel_update_crtc+0x3e/0x90 [i915]
Apr 30 16:52:19 exposure kernel: skl_update_crtcs+0x1ad/0x270 [i915]
Apr 30 16:52:19 exposure kernel: intel_atomic_commit_tail+0x228/0xd30 [i915]
Apr 30 16:52:19 exposure kernel: intel_atomic_commit+0x277/0x2b0 [i915]
Apr 30 16:52:19 exposure kernel: drm_atomic_commit+0x51/0x60 [drm]
Apr 30 16:52:19 exposure kernel: drm_atomic_helper_set_config+0x7c/0x90 [drm_kms_helper]
Apr 30 16:52:19 exposure kernel: __drm_mode_set_config_internal+0x6b/0x120 [drm]
Apr 30 16:52:19 exposure kernel: drm_mode_setcrtc+0x47f/0x660 [drm]
Apr 30 16:52:19 exposure kernel: ? ww_mutex_unlock+0x26/0x30
Apr 30 16:52:19 exposure kernel: ? drm_mode_getcrtc+0x190/0x190 [drm]
Apr 30 16:52:19 exposure kernel: drm_ioctl_kernel+0x5f/0xb0 [drm]
Apr 30 16:52:19 exposure kernel: drm_ioctl+0x31b/0x3d0 [drm]
Apr 30 16:52:19 exposure kernel: ? drm_mode_getcrtc+0x190/0x190 [drm]
Apr 30 16:52:19 exposure kernel: do_vfs_ioctl+0xa8/0x630
Apr 30 16:52:19 exposure kernel: SyS_ioctl+0x79/0x90
Apr 30 16:52:19 exposure kernel: do_syscall_64+0x73/0x130
Apr 30 16:52:19 exposure kernel: entry_SYSCALL_64_after_hwframe+0x3d/0xa2
Apr 30 16:52:19 exposure kernel: RIP: 0033:0x7fa3716bf5d7
Apr 30 16:52:19 exposure kernel: RSP: 002b:00007fff572631e8 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
Apr 30 16:52:19 exposure kernel: RAX: ffffffffffffffda RBX: 00007fff57263220 RCX: 00007fa3716bf5d7
Apr 30 16:52:19 exposure kernel: RDX: 00007fff57263220 RSI: 00000000c06864a2 RDI: 0000000000000009
Apr 30 16:52:19 exposure kernel: RBP: 00007fff57263220 R08: 0000000000000000 R09: 0000565461811d50
Apr 30 16:52:19 exposure kernel: R10: 0000565461810380 R11: 0000000000000246 R12: 00000000c06864a2
Apr 30 16:52:19 exposure kernel: R13: 0000000000000009 R14: 0000000000000001 R15: 0000565461810380
Apr 30 16:52:19 exposure kernel: Code: Bad RIP value.
Apr 30 16:52:19 exposure kernel: RIP: (null) RSP: ffffae9f424af818
Apr 30 16:52:19 exposure kernel: CR2: 0000000000000000
Apr 30 16:52:19 exposure kernel: ---[ end trace 007cbdd3be015b37 ]---
Description: Ubuntu 18.04 LTS
Release: 18.04
linux-image-4.15.0-20-generic:
Installed: 4.15.0-20.21
Candidate: 4.15.0-20.21
Version table:
*** 4.15.0-20.21 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
Linux exposure 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
3) What you expected to happen
I expected the laptop to boot to the login screen.
4) What happened instead
I see a blank screen after grub and have to hard power off the laptop.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install) |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port I get a crash on bootup. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
Description: Ubuntu 18.04 LTS
Release: 18.04
linux-image-4.15.0-20-generic:
Installed: 4.15.0-20.21
Candidate: 4.15.0-20.21
Version table:
*** 4.15.0-20.21 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
Linux exposure 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
3) What you expected to happen
I expected the laptop to boot to the login screen.
4) What happened instead
I see a blank screen after grub and have to hard power off the laptop.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015" |
|
| 2018-05-08 17:44:23 |
Ubuntu Kernel Bot |
affects |
linux-signed (Ubuntu) |
linux (Ubuntu) |
|
| 2018-05-08 18:18:23 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2018-05-08 18:39:25 |
Sandy Patterson |
tags |
amd64 apport-bug bionic wayland-session |
amd64 apport-bug apport-collected bionic wayland-session |
|
| 2018-05-08 18:39:26 |
Sandy Patterson |
description |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port I get a crash on bootup. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
Description: Ubuntu 18.04 LTS
Release: 18.04
linux-image-4.15.0-20-generic:
Installed: 4.15.0-20.21
Candidate: 4.15.0-20.21
Version table:
*** 4.15.0-20.21 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
Linux exposure 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
3) What you expected to happen
I expected the laptop to boot to the login screen.
4) What happened instead
I see a blank screen after grub and have to hard power off the laptop.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015" |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port I get a crash on bootup. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
Description: Ubuntu 18.04 LTS
Release: 18.04
linux-image-4.15.0-20-generic:
Installed: 4.15.0-20.21
Candidate: 4.15.0-20.21
Version table:
*** 4.15.0-20.21 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
Linux exposure 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
3) What you expected to happen
I expected the laptop to boot to the login screen.
4) What happened instead
I see a blank screen after grub and have to hard power off the laptop.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015"
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
|
| 2018-05-08 18:39:28 |
Sandy Patterson |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136291/+files/AlsaInfo.txt |
|
| 2018-05-08 18:39:30 |
Sandy Patterson |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136292/+files/CRDA.txt |
|
| 2018-05-08 18:39:32 |
Sandy Patterson |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136293/+files/CurrentDmesg.txt |
|
| 2018-05-08 18:39:34 |
Sandy Patterson |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136294/+files/IwConfig.txt |
|
| 2018-05-08 18:39:35 |
Sandy Patterson |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136295/+files/Lspci.txt |
|
| 2018-05-08 18:39:37 |
Sandy Patterson |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136296/+files/Lsusb.txt |
|
| 2018-05-08 18:39:39 |
Sandy Patterson |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136297/+files/ProcCpuinfo.txt |
|
| 2018-05-08 18:39:41 |
Sandy Patterson |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136298/+files/ProcCpuinfoMinimal.txt |
|
| 2018-05-08 18:39:44 |
Sandy Patterson |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136299/+files/ProcEnviron.txt |
|
| 2018-05-08 18:39:46 |
Sandy Patterson |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136300/+files/ProcInterrupts.txt |
|
| 2018-05-08 18:39:48 |
Sandy Patterson |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136301/+files/ProcModules.txt |
|
| 2018-05-08 18:39:51 |
Sandy Patterson |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136302/+files/PulseList.txt |
|
| 2018-05-08 18:39:53 |
Sandy Patterson |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136303/+files/RfKill.txt |
|
| 2018-05-08 18:39:55 |
Sandy Patterson |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136304/+files/UdevDb.txt |
|
| 2018-05-08 18:39:58 |
Sandy Patterson |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1768139/+attachment/5136305/+files/WifiSyslog.txt |
|
| 2018-05-08 18:41:35 |
Sandy Patterson |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-05-19 22:59:20 |
penalvch |
tags |
amd64 apport-bug apport-collected bionic wayland-session |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 wayland-session |
|
| 2018-05-19 23:00:30 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Low |
|
| 2018-05-19 23:00:30 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2018-05-21 01:16:02 |
Sandy Patterson |
tags |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 wayland-session |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 wayland-session |
|
| 2018-05-21 01:17:44 |
Sandy Patterson |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-05-21 03:01:42 |
penalvch |
tags |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 wayland-session |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 needs-reverse-bisect regression-release wayland-session |
|
| 2018-05-21 03:03:24 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2018-05-23 00:04:12 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
| 2018-05-23 00:04:22 |
penalvch |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
| 2018-05-23 00:35:31 |
penalvch |
description |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port I get a crash on bootup. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
Description: Ubuntu 18.04 LTS
Release: 18.04
linux-image-4.15.0-20-generic:
Installed: 4.15.0-20.21
Candidate: 4.15.0-20.21
Version table:
*** 4.15.0-20.21 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
Linux exposure 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
3) What you expected to happen
I expected the laptop to boot to the login screen.
4) What happened instead
I see a blank screen after grub and have to hard power off the laptop.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015"
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it consistently shows only a blank screen after grub and I have to hard power off the laptop. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015"
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
|
| 2018-05-24 18:13:46 |
Sandy Patterson |
description |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it consistently shows only a blank screen after grub and I have to hard power off the laptop. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015"
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it usually shows only a blank screen after grub and I have to hard power off the laptop. The issue is present when the bios and grub are in mirror mode to both screens. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015"
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
|
| 2018-05-25 15:19:26 |
Sandy Patterson |
description |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it usually shows only a blank screen after grub and I have to hard power off the laptop. The issue is present when the bios and grub are in mirror mode to both screens. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015"
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it usually shows only a blank screen after grub and I have to hard power off the laptop. The issue is present when the bios and grub are in mirror mode to both screens. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015" But I tested without the acpi_osi parameter and see the same issue although the system now randomly crashes later on.
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
|
| 2018-05-25 17:04:13 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
| 2018-05-31 14:35:29 |
penalvch |
tags |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 needs-reverse-bisect regression-release wayland-session |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 needs-bisect regression-release wayland-session |
|
| 2018-05-31 16:39:14 |
Sandy Patterson |
attachment added |
|
drm.debug.0x4_crash.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1768139/+attachment/5147054/+files/drm.debug.0x4_crash.txt |
|
| 2018-05-31 16:39:29 |
Sandy Patterson |
attachment added |
|
drm.debug.0x4_nocrash.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1768139/+attachment/5147056/+files/drm.debug.0x4_nocrash.txt |
|
| 2018-06-05 18:13:40 |
Sandy Patterson |
attachment added |
|
drm.debug.0x4_4.17.0_nocrash.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1768139/+attachment/5149072/+files/drm.debug.0x4_4.17.0_nocrash.txt |
|
| 2018-09-18 13:33:54 |
Sandy Patterson |
attachment added |
|
issue still present 4.15.0-34 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1768139/+attachment/5190190/+files/syslog-ddi-crash-2018_09_18.txt |
|
| 2018-09-18 13:34:26 |
Sandy Patterson |
description |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it usually shows only a blank screen after grub and I have to hard power off the laptop. The issue is present when the bios and grub are in mirror mode to both screens. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015" But I tested without the acpi_osi parameter and see the same issue although the system now randomly crashes later on.
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
When I boot a Dell Inspiron 7559 with an external monitor connected to the hdmi port, it usually shows only a blank screen after grub and I have to hard power off the laptop. The issue is present when the bios and grub are in mirror mode to both screens. I can see the following stack trace in journalctl:
syslog contains:
kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers
This occurs with both a Dell U2515H using an HDMI cord, and a HP Compaq LA2405wg connected via HDMI-to-DVI adapter.
WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen shows up.
WORKAROUND2: Remove "splash" from kernel command line parameters by editing /etc/default/grub file.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 30 17:22:20 2018
InstallationDate: Installed on 2018-04-28 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
This is a fresh install. I have modified grub defaults to include "acpi_osi=!Windows 2015" But I tested without the acpi_osi parameter and see the same issue although the system now randomly crashes later on.
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: apatterson 1965 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
InstallationDate: Installed on 2018-04-28 (9 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 7559
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash "acpi_osi=!Windows 2015"
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-20-generic N/A
linux-backports-modules-4.15.0-20-generic N/A
linux-firmware 1.173
Tags: bionic wayland-session
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 09/26/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.5
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7559
dmi.product.version: 1.2.5
dmi.sys.vendor: Dell Inc. |
|
| 2018-09-18 13:34:56 |
Sandy Patterson |
tags |
amd64 apport-bug apport-collected bionic bios-outdated-1.2.7 kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 needs-bisect regression-release wayland-session |
amd64 apport-bug apport-collected bionic kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 needs-bisect regression-release wayland-session |
|
| 2018-09-18 14:45:32 |
penalvch |
tags |
amd64 apport-bug apport-collected bionic kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 needs-bisect regression-release wayland-session |
amd64 apport-bug apport-collected bionic kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 latest-bios-1.28 needs-bisect regression-release wayland-session |
|
| 2018-09-19 04:58:50 |
Kai-Heng Feng |
bug |
|
|
added subscriber Andy Whitcroft |
| 2018-10-03 08:41:23 |
Kai-Heng Feng |
linux (Ubuntu): assignee |
|
Kai-Heng Feng (kaihengfeng) |
|
| 2019-04-24 08:59:14 |
You-Sheng Yang |
linux (Ubuntu): status |
Triaged |
Invalid |
|
| 2019-07-24 21:20:28 |
Brad Figg |
tags |
amd64 apport-bug apport-collected bionic kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 latest-bios-1.28 needs-bisect regression-release wayland-session |
amd64 apport-bug apport-collected bionic cscc kernel-fixed-upstream kernel-fixed-upstream-4.17-rc7 latest-bios-1.28 needs-bisect regression-release wayland-session |
|
