Activity log for bug #1767738

Date Who What changed Old value New value Message
2018-04-28 23:31:53 Francois Coulombe bug added bug
2018-04-28 23:33:38 Francois Coulombe tags amd64 apport-bug bionic amd64 apport-bug apport-collected bionic
2018-04-28 23:33:39 Francois Coulombe description I have a powered external usb harddrive https://www.bestbuy.ca/en-ca/product/western-digital-wd-my-book-4tb-2-5-usb-3-0-external-hard-drive-wdbbgb0040hbk-nesn-wdbbgb0040hbk-nesn/10482142.aspx which i'm trying to mount. connecting it shows in dmesg that it's picking up on a usb device. after some time, it reports that a bunch of kernel tasks hung with some callstacks I first encountered this bug on a raspberry pi by running an upgrade (i can't remember the original version but it use to work) I then figured that i should check if the problem is also on my ubuntu machine running 16.04. it did i then upgraded to 17.10 and the problem was still there. i then tested on 18.04 and the problem is still there. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 28 20:27:26 2018 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-signed UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) I have a powered external usb harddrive https://www.bestbuy.ca/en-ca/product/western-digital-wd-my-book-4tb-2-5-usb-3-0-external-hard-drive-wdbbgb0040hbk-nesn-wdbbgb0040hbk-nesn/10482142.aspx which i'm trying to mount. connecting it shows in dmesg that it's picking up on a usb device. after some time, it reports that a bunch of kernel tasks hung with some callstacks I first encountered this bug on a raspberry pi by running an upgrade (i can't remember the original version but it use to work) I then figured that i should check if the problem is also on my ubuntu machine running 16.04. it did i then upgraded to 17.10 and the problem was still there. i then tested on 18.04 and the problem is still there. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 28 20:27:26 2018 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-signed UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: fcoulombe 2930 F.... pulseaudio /dev/snd/controlC1: fcoulombe 2930 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=65c5f96f-bc21-4d1f-8253-82cb3117fbb6 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: LENOVO 20378 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c01a4e9a-489b-4b14-bd79-ce1cefb2f318 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/11/2015 dmi.bios.vendor: LENOVO dmi.bios.version: 9ECN37WW(V2.01) dmi.board.asset.tag: 31900058WIN dmi.board.name: Lenovo Y50-70 dmi.board.vendor: LENOVO dmi.board.version: 31900058WIN dmi.chassis.asset.tag: 31900058WIN dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Y50-70 dmi.modalias: dmi:bvnLENOVO:bvr9ECN37WW(V2.01):bd02/11/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70: dmi.product.family: IDEAPAD dmi.product.name: 20378 dmi.product.version: Lenovo Y50-70 dmi.sys.vendor: LENOVO
2018-04-28 23:33:41 Francois Coulombe attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129823/+files/AlsaInfo.txt
2018-04-28 23:33:42 Francois Coulombe attachment added CRDA.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129824/+files/CRDA.txt
2018-04-28 23:33:44 Francois Coulombe attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129825/+files/CurrentDmesg.txt
2018-04-28 23:33:46 Francois Coulombe attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129826/+files/IwConfig.txt
2018-04-28 23:33:48 Francois Coulombe attachment added Lspci.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129827/+files/Lspci.txt
2018-04-28 23:33:49 Francois Coulombe attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129828/+files/Lsusb.txt
2018-04-28 23:33:51 Francois Coulombe attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129829/+files/ProcCpuinfo.txt
2018-04-28 23:33:53 Francois Coulombe attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129830/+files/ProcCpuinfoMinimal.txt
2018-04-28 23:33:55 Francois Coulombe attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129831/+files/ProcEnviron.txt
2018-04-28 23:33:56 Francois Coulombe attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129832/+files/ProcInterrupts.txt
2018-04-28 23:33:58 Francois Coulombe attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129833/+files/ProcModules.txt
2018-04-28 23:34:00 Francois Coulombe attachment added PulseList.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129834/+files/PulseList.txt
2018-04-28 23:34:03 Francois Coulombe attachment added RfKill.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129835/+files/RfKill.txt
2018-04-28 23:34:06 Francois Coulombe attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129836/+files/UdevDb.txt
2018-04-28 23:34:08 Francois Coulombe attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1767738/+attachment/5129837/+files/WifiSyslog.txt
2018-04-28 23:58:26 Francois Coulombe description I have a powered external usb harddrive https://www.bestbuy.ca/en-ca/product/western-digital-wd-my-book-4tb-2-5-usb-3-0-external-hard-drive-wdbbgb0040hbk-nesn-wdbbgb0040hbk-nesn/10482142.aspx which i'm trying to mount. connecting it shows in dmesg that it's picking up on a usb device. after some time, it reports that a bunch of kernel tasks hung with some callstacks I first encountered this bug on a raspberry pi by running an upgrade (i can't remember the original version but it use to work) I then figured that i should check if the problem is also on my ubuntu machine running 16.04. it did i then upgraded to 17.10 and the problem was still there. i then tested on 18.04 and the problem is still there. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 28 20:27:26 2018 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-signed UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: fcoulombe 2930 F.... pulseaudio /dev/snd/controlC1: fcoulombe 2930 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=65c5f96f-bc21-4d1f-8253-82cb3117fbb6 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: LENOVO 20378 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c01a4e9a-489b-4b14-bd79-ce1cefb2f318 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/11/2015 dmi.bios.vendor: LENOVO dmi.bios.version: 9ECN37WW(V2.01) dmi.board.asset.tag: 31900058WIN dmi.board.name: Lenovo Y50-70 dmi.board.vendor: LENOVO dmi.board.version: 31900058WIN dmi.chassis.asset.tag: 31900058WIN dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Y50-70 dmi.modalias: dmi:bvnLENOVO:bvr9ECN37WW(V2.01):bd02/11/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70: dmi.product.family: IDEAPAD dmi.product.name: 20378 dmi.product.version: Lenovo Y50-70 dmi.sys.vendor: LENOVO I have a powered external usb harddrive https://www.bestbuy.ca/en-ca/product/western-digital-wd-my-book-4tb-2-5-usb-3-0-external-hard-drive-wdbbgb0040hbk-nesn-wdbbgb0040hbk-nesn/10482142.aspx which i'm trying to mount. connecting it shows in dmesg that it's picking up on a usb device. after some time, it reports that a bunch of kernel tasks hung with some callstacks I first encountered this bug on a raspberry pi by running an upgrade (i can't remember the original version but it use to work) I then figured that i should check if the problem is also on my ubuntu machine running 16.04. it did i then upgraded to 17.10 and the problem was still there. i then tested on 18.04 and the problem is still there. running fdisk -l, blkid, parted, etc never finishes ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 28 20:27:26 2018 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-signed UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: fcoulombe 2930 F.... pulseaudio  /dev/snd/controlC1: fcoulombe 2930 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=65c5f96f-bc21-4d1f-8253-82cb3117fbb6 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: LENOVO 20378 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c01a4e9a-489b-4b14-bd79-ce1cefb2f318 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions:  linux-restricted-modules-4.15.0-20-generic N/A  linux-backports-modules-4.15.0-20-generic N/A  linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/11/2015 dmi.bios.vendor: LENOVO dmi.bios.version: 9ECN37WW(V2.01) dmi.board.asset.tag: 31900058WIN dmi.board.name: Lenovo Y50-70 dmi.board.vendor: LENOVO dmi.board.version: 31900058WIN dmi.chassis.asset.tag: 31900058WIN dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Y50-70 dmi.modalias: dmi:bvnLENOVO:bvr9ECN37WW(V2.01):bd02/11/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70: dmi.product.family: IDEAPAD dmi.product.name: 20378 dmi.product.version: Lenovo Y50-70 dmi.sys.vendor: LENOVO
2018-05-08 17:44:16 Ubuntu Kernel Bot affects linux-signed (Ubuntu) linux (Ubuntu)
2018-05-08 18:18:11 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed