My laptop freezes frequently

Bug #1767120 reported by Ngizeh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

On opening two applications

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-38-generic 4.13.0-38.43
ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ngizeh 1460 F.... pulseaudio
 /dev/snd/controlC1: ngizeh 1460 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 26 17:05:39 2018
HibernationDevice: RESUME=UUID=02c721d2-df51-490e-8b5f-1caa5844d584
InstallationDate: Installed on 2017-11-14 (163 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: LENOVO 20238
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed root=UUID=fe4280f1-c98f-4965-a3e5-72a1c9058c5b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-38-generic N/A
 linux-backports-modules-4.13.0-38-generic N/A
 linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/08/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN41WW(V3.01)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias: dmi:bvnLENOVO:bvr79CN41WW(V3.01):bd11/08/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.family: IDEAPAD
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO

Revision history for this message
Ngizeh (edngize) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc3

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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