Tonga PRO [Radeon R9 285/380] HDMI output always "disconnected"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
xorg-server (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
On a fresh installation of Ubuntu 18.04, both DVI outputs on the back of the card function as expected but it is not possible to enable the HDMI output.
I can reliably reproduce the issue under both X and Wayland.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSign
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 26 11:22:57 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Tonga PRO [Radeon R9 285/380] [1002:6939] (rev f1) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Tonga PRO [Radeon R9 285/380] [1462:2015]
InstallationDate: Installed on 2018-04-26 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180425.1)
MachineType: System manufacturer System Product Name
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.
dmi.board.name: P8Z77-V
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
Please run this command so that we can see if the kernel is reporting the HDMI as connected:
grep . /sys/class/ drm/*/status
and send us the output.