package linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Fawaz Halwani]

after installing this update package today, I keep getting alert on installation error. After running apt-get -f install, the installation succeeded and I was asked to reboot. After rebooting, I get this Ubuntu Internal Error message.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1
ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
Date: Wed Apr 4 16:58:05 2018
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2017-07-10 (267 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.26
SourcePackage: linux-hwe
Title: package linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.