[TOSHIBA Satellite Pro L350] hibernate/resume failure

[Claudio Fior]

cat /proc/cmdline
BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic root=UUID=ca4efcc2-79a0-46ee-a560-e56f5ad3d93a ro quiet splash vt.handoff=1

cat /etc/initramfs-tools/conf.d/resume
RESUME=UUID=8102e316-5e5c-4515-b365-7d7fef05fd24

cat /proc/version_signature
Ubuntu 4.15.0-13.14-generic 4.15.10

sudo lspci -vnvn

ProblemType: KernelOops
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-13-generic 4.15.0-13.14
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caiofior 1670 F.... pulseaudio
Date: Wed Apr 4 12:02:18 2018
DuplicateSignature: hibernate/resume:TOSHIBA Satellite Pro L350:2.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=8102e316-5e5c-4515-b365-7d7fef05fd24
InstallationDate: Installed on 2018-02-21 (41 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
InterpreterPath: /usr/bin/python3.6
MachineType: TOSHIBA Satellite Pro L350
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic root=UUID=ca4efcc2-79a0-46ee-a560-e56f5ad3d93a ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.5rc1, python3-minimal, 3.6.4-1
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-13-generic N/A
 linux-backports-modules-4.15.0-13-generic N/A
 linux-firmware 1.173
SourcePackage: linux
Title: [TOSHIBA Satellite Pro L350] hibernate/resume failure
UpgradeStatus: Upgraded to bionic on 2018-03-06 (29 days ago)
UserGroups:

dmi.bios.date: 09/23/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr2.10:bd09/23/2009:svnTOSHIBA:pnSatelliteProL350:pvrPSLD9E-00Y008IT:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: Intel_Mobile
dmi.product.name: Satellite Pro L350
dmi.product.version: PSLD9E-00Y008IT
dmi.sys.vendor: TOSHIBA

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16

[Kai-Heng Feng (kaihengfeng)]

Did it work on any previous kernel?

[Claudio Fior (caiofior)]

It worked with xubuntu 16.04.

[Kai-Heng Feng (kaihengfeng)]

Can you try 4.15.0-11-generic? There are other report says that it's a regression between -11 and -13.