Ubuntu 17.10 freezes on login with kernel 4.13.0-37-generic

[sfc]

I updated kernel to 4.13.0-37-generic, and after reboot, it freezes on the kde login screen. Even sysrq keys does not work. I rebooted again, and be able to enter password, then it freezes again on plasma loading screen. I finally selected 4.13.0-36-generic kernel from grub, and my computer booted normally. I guess there was a kernel panic, but it didn't show on screen, nor in system logs, or I cannot find it.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-36.40-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: KDE
Date: Sun Apr 1 11:14:39 2018
DistUpgraded: 2017-10-02 23:05:26,340 DEBUG icon theme changed, re-reading
DistroCodename: artful
DistroVariant: kubuntu
DpkgLog:

EcryptfsInUse: Yes
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: QUANTA Computer Inc 2nd Generation Core Processor Family Integrated Graphics Controller [152d:0875]
 NVIDIA Corporation GF106M [GeForce GT 555M] [10de:0dce] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: QUANTA Computer Inc GF106M [GeForce GT 555M] [152d:0875]
InstallationDate: Installed on 2012-12-20 (1927 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Hasee QTH6
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic root=UUID=5e2d0528-b52e-4165-9c44-c18ef0338b43 ro quiet splash video=VGA-2:d
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to artful on 2017-10-02 (180 days ago)
dmi.bios.date: 12/16/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: SU272
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: HM65
dmi.board.vendor: Hasee
dmi.board.version: TBD
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hasee
dmi.chassis.version: US
dmi.modalias: dmi:bvnINSYDE:bvrSU272:bd12/16/2011:svnHasee:pnQTH6:pvr03:rvnHasee:rnHM65:rvrTBD:cvnHasee:ct10:cvrUS:
dmi.product.family: Intel_Mobile
dmi.product.name: QTH6
dmi.product.version: 03
dmi.sys.vendor: Hasee
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Sun Apr 1 11:07:30 2018
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
 NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.5-0ubuntu2
xserver.video_driver: modeset

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Dmitry Veltishev (vdmit)]

Having same problem, boot to 4.13.0-36 is OK.

[Dmitry Veltishev (vdmit)]

And seems that it is not specific to release, I have 16.04.4 with 4.13 kernel series.

[JoernBruns (jb-a)]

Same Problem with mate 17.10 an Kernel 4.13.0-37, can only boot with kernel 4.13.0-36-generic.
Seems not to be a KDE problem.
No logs found, IO Problem?

[Dave Jones (waveform)]

Had these exact symptoms (lockup, not even sysrq working) on Ubuntu 16.04 with kernel 4.4.0-116 and 4.13.0-37 (booting to the "prior stable" kernel in each case, 4.4.0-112 and 4.13.0-36, worked successfully). There's quite a lot in the changelog (http://changelogs.ubuntu.com/changelogs/pool/main/l/linux-hwe/linux-hwe_4.13.0-37.42~16.04.1/changelog) so I wouldn't like to speculate on what exactly caused this, but I did find a fix in my case: remove the intel-microcode package.

I have a vague recollection of installing this from the "Additional Drivers" section of the updates system, but after booting to the older kernel, and running "sudo apt purge intel-microcode" I found I could successfully reboot in the newer kernel.

[Paul Dumais (paul-unstate)]

I had the same issue and Dave's suggestion of doing 'sudo apt purge intel-microcode' fixed it.

[Oleg KIRILLOV (ovkirillov)]

Confirmed, upgraded yesterday to 0-37 and Xorg started to hang on gdm3 boot. Tried lightdm but it hangs too. 0-36 works fine.

[NoBugs (nobugs-ubuntu)]

I confirm he same problem with Unity and Lightdm, 4.13.0-37 and 4.13.0-38 freeze, 4.13.0-36 works just fine.

[Maxim Berman (bermanmaxim)]

Same problem here with ubuntu gnome with kernels 4.13.0-37 and 4.13.0-38, while 4.13.0-36 and below boot. (HP Spectre x360 with intel HD graphics)

[Walter Mourão (walter-mourao)]

Same Problem with ubuntu 17.10 an Kernel 4.13.0-37, can only boot with kernel 4.13.0-36-generic. Using Gnome + Radeon.

[Malte Schmidt (maltris)]

Same problem with ubuntu 17.10 and Kernel 4.13.0-37 and 4.13.0-38. On the latest 4.16.1 mainline-kernel the problem does not exist.

[Maxim Berman (bermanmaxim)]

After downgrading to 4.13.0-36 everything worked fine for some time, then after some update the same happened under 4.13.0-36. Thankfully apt purge intel-microcode did the trick, maybe that is what got installed in my latest update.