ubuntu restarts on resume from hibernate

[eric shell]

Whenever I sleep the computer, upon waking/opening the lid, it reboots. I tried Xorg instead of Wayland, gdm3 instead of lightdm, adding "GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_sleep=nonvs"" to /etc/default/grub. Nothing seems to help. I believe this started after updating to 17.10.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: eric 1809 F.... pulseaudio
 /dev/snd/controlC0: eric 1809 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 19 20:50:52 2018
HibernationDevice: RESUME=UUID=8b38df66-5f13-4d9d-8f86-9dd588521691
InstallationDate: Installed on 2017-05-29 (294 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: Dell Inc. Inspiron 7352
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-32-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_sleep=nonvs vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-11-02 (137 days ago)
dmi.bios.date: 11/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0H9K1J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd11/13/2015:svnDellInc.:pnInspiron7352:pvrA08:rvnDellInc.:rn0H9K1J:rvrA00:cvnDellInc.:ct10:cvrA08:
dmi.product.name: Inspiron 7352
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc6

[eric shell (ericshell2010)]

i keep seeing acpi bios error (bug) in dmesg. attaching dmesg.log if it helps any.

[eric shell (ericshell2010)]

final update. after closing the lid for over a minute, it's back to rebooting. when i closed the lid a few seconds then re-opened, it simply shut down.

[Kai-Heng Feng (kaihengfeng)]

Please update BIOS to latest version (A11).

[eric shell (ericshell2010)]

Will do (soon)

[eric shell (ericshell2010)]

can't seem to update bios from a08 to a11. following the instructions here: http://www.dell.com/support/article/us/en/04/sln171755/updating-the-dell-bios-in-linux-and-ubuntu-environments?lang=en

it starts running the interactive shell, then i see a square prompt with a red header flash by too quick to read and the computer restarts without flashing the bios. i have yet to figure out what the problem is. (i've upgraded the bios before this way without trouble..)

[eric shell (ericshell2010)]

ive tried with updates a09 and a10 as well with the same results. i also noticed that changes to the bios will frequently not save (i added a hdd password, it saved successfully, but while trying to remove it until my bios is fixed, it saves, then on reboot, the change is reverted..)

[eric shell (ericshell2010)]

i wasn't able to update the bios due to my computer also being affected by the bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1734147

i fixed it and updated the bios :)

[eric shell (ericshell2010)]

updating the bios seems to have fixed the problem. thank you.