computer freeze

Bug #1752163 reported by ProZac
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Computer randomly freeze, not possible to do anything than reboot the system.
Did alot of installs on the same day, not sure what is the cause.
Running script to not have gpu installed, should not be a problem? am4 cpu with no apu.
Description: Ubuntu 17.10
Release: 17.10

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-36-generic 4.13.0-36.40
ProcVersionSignature: Ubuntu 4.13.0-36.40-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: prozac 2113 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 27 21:22:31 2018
InstallationDate: Installed on 2018-02-16 (11 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
IwConfig:
 lo no wireless extensions.

 enp38s0 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic.efi.signed root=UUID=779380b7-d22a-4038-a9a4-cdf71b00b881 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-36-generic N/A
 linux-backports-modules-4.13.0-36-generic N/A
 linux-firmware 1.169.3
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0612
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X370-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0612:bd05/15/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
ProZac (alexselso) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc3

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
tags: added: kernel-da-key
Revision history for this message
ProZac (alexselso) wrote :

So just finished getting in new kernel, might take a while before the bug comes back as I sometime had uptime for almost 24hours, will let you know :)

Revision history for this message
ProZac (alexselso) wrote :

So tested new kernel, when it comes to what I installed, I did all the installs in the same day, so not sure what might cause the bug.
New kernel installed, 14.16-rc3, same issue but took a bit longer before the server froze this time.
Same issue doh.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

I guess it's the same one as LP: #1690085.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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