Wifi Wireless 2 problems (Realtek RTL8192EU)

Bug #1751622 reported by Paulo
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Paulo

Bug Description

The Wi-Fi Wireless not connect.
Discovered networks are low.
One example, mine is less than 100 meters from the wi-fi antenna and gives 30%
Has networks discovered (many) at 0%
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: paulo 2187 F.... pulseaudio
 /dev/snd/controlC0: paulo 2187 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.3
HibernationDevice: RESUME=UUID=2eab1668-c221-4ac4-bee4-910d8e0fcfec
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_PT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic root=UUID=47fa778e-1d78-4bdf-9986-06322bf86066 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-36-generic N/A
 linux-backports-modules-4.13.0-36-generic N/A
 linux-firmware 1.157.16
Tags: sylvia
Uname: Linux 4.13.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 03/23/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0607
dmi.board.asset.tag: Default string
dmi.board.name: STRIX H270F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0607:bd03/23/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnSTRIXH270FGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: paulo 2081 F.... pulseaudio
 /dev/snd/controlC0: paulo 2081 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.3
HibernationDevice: RESUME=UUID=2eab1668-c221-4ac4-bee4-910d8e0fcfec
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_PT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic root=UUID=47fa778e-1d78-4bdf-9986-06322bf86066 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-36-generic N/A
 linux-backports-modules-4.13.0-36-generic N/A
 linux-firmware 1.157.16
Tags: sylvia
Uname: Linux 4.13.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 03/23/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0607
dmi.board.asset.tag: Default string
dmi.board.name: STRIX H270F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0607:bd03/23/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnSTRIXH270FGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Paulo (paulomsmartins6) wrote :
Changed in linux (Ubuntu):
assignee: nobody → Paulo (paulomsmartins6)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1751622

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Paulo (paulomsmartins6) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected sylvia
description: updated
Revision history for this message
Paulo (paulomsmartins6) wrote : CRDA.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : IwConfig.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : JournalErrors.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : Lspci.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : Lsusb.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcModules.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : PulseList.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : RfKill.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : UdevDb.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Wifi Wireless 2 problems

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc3

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Paulo (paulomsmartins6) wrote : AlsaInfo.txt

apport information

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
Revision history for this message
Paulo (paulomsmartins6) wrote : CRDA.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : IwConfig.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : JournalErrors.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : Lspci.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : Lsusb.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : ProcModules.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : PulseList.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : RfKill.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : UdevDb.txt

apport information

Revision history for this message
Paulo (paulomsmartins6) wrote : WifiSyslog.txt

apport information

Yosha872 (yosha)
tags: added: realtek
summary: - Wifi Wireless 2 problems
+ Wifi Wireless 2 problems (Realtek RTL8192EU)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.