bug with data transfer to USB devices

[Ahmed El-Sayed]

When I use the kernel version 4.13.0-25, the data transfer to any USB storage device stops after the transfer of the first file, but when I use kernel version 4.8.53, I don't face this problem.

I use : HP Probook 450 G1.
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ahmed 1881 F.... pulseaudio
 /dev/snd/controlC0: ahmed 1881 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Linux 18.3
HibernationDevice: RESUME=/dev/sda11
InstallationDate: Installed on 2018-02-18 (7 days ago)
InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171127
MachineType: Hewlett-Packard HP ProBook 450 G1
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-25-generic root=UUID=7ffafde4-4888-40fb-9264-d454239dc185 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-25.29~16.04.2-generic 4.13.13
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-25-generic N/A
 linux-backports-modules-4.13.0-25-generic N/A
 linux-firmware 1.157.16
Tags: sylvia
Uname: Linux 4.13.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 07/22/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L74 Ver. 01.31
dmi.board.name: 1942
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 89.12
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL74Ver.01.31:bd07/22/2015:svnHewlett-Packard:pnHPProBook450G1:pvrA3008CD10003:rvnHewlett-Packard:rn1942:rvrKBCVersion89.12:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=PRO
dmi.product.name: HP ProBook 450 G1
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1751618

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ahmed El-Sayed (ahmed-elsayed86)]

apport information

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Ahmed El-Sayed (ahmed-elsayed86)]

After I formated my flash drive as NTFS instead of FAT32, I was able to transfer all the files without any problems, but I can't format the external storage drives to NTFS to be able to transfer files to it.

PS : I faced this problem with many kernel version and different distros not that kernel version only.

Thank you for your support, and I hope you will fix it soon.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc3

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]