xserver does not work with kernel 4.13.0-32

Bug #1750796 reported by Harald
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Hi,

on one of my desktop computers (pls see file System.html) the xserver does not start anymore with kernel version 4.13.0-32. After logon, the KUbuntu splash appears, the HDD works some seconds, than the drive stops an the computer does not react anymore at all.

Just a SSH connection is possible, but a reboot or shutdown command results only in "connection closed". The computer does not react on these commands.

The computer has to be switched off be hard power off, reset or magic code REISUB. Using the xorg graphics driver instead the recommended nvidia driver does not fix the issue.

But, the "problem computer" works fine with the old kernel version 4.13.0-25 as well as older kernel versions.

However, two other computers, both with other CPUs and motherboards, (one of them has the same graphics card and driver), works well with kernel 4.13.0-32.

Thank you for help
Harald

Revision history for this message
Harald (harald-voigt) wrote :
affects: ubiquity (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1750796

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Harald (harald-voigt) wrote :

Since xserver does not work, the browser can not opened to authorize the report. Tryed apport-collect 1750796 via ssh. The lync browser came up, but I'm not sure if the report has send the log file.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc2

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: artful
tags: added: needs-bisect
Revision history for this message
Harald (harald-voigt) wrote :

Hi Joseph,
I have installed kernel 4.16.0-041600rc2_4.16.0-041600rc2.201802190311 and - it works!!!
I booted about 30 times, the xserver always runs and everything was fine.

So it looks like the issue will be solved with kernel 4.16.

I hope the daily build of "Bionic Beaver" will received that kernel soon.

Thank you for help
Harald

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.