Repeated keys stop after a few milliseconds

Bug #1749976 reported by Jário José dos Santos Júnior
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I am a newbie on linux yet. But, I have installed Ubuntu Gnome 16.04.02 LTS on my Laptop AVELL G1555 Mx7 and I found some some errors like shutdown if I remove AC adpater for few minutes... but, I am using the laptop only AC adpater plugged.

In the same day, my SO updated to 16.04.03 LTS, and then, I had problem with touchpad and keyboard. The touchpad I fixed with:

 sudo modprobe -r psmouse
 sudo modprobe psmouse proto=imps

sudo dpkg-reconfigure xserver-xorg-input-synaptics
cd /etc/udev/rules.d
sudo nano touchpad.rules

Paste:

ACTION!="add|change", GOTO="xorg_synaptics_end"
KERNEL!="event*", GOTO="xorg_synaptics_end"
ENV{ID_INPUT_TOUCHPAD}!="1", GOTO="xorg_synaptics_end"
ENV{x11_options.MaxTapTime}="300"
LABEL="xorg_synaptics_end"

sudo reboot

=============================X=====X==============================

Although, I did not fix the keyboard... I am trying some solutions, but unsuccessfully. The keyboard works only key by key. In others words, long pressing a key will only repeat a few characters or won't repeat at all, it affects all keys including backspace and arrows.

Any suggestions?
Sorry for my English.
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jario 2483 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=de84c756-c087-42dd-ad30-d80a53ed2a13
InstallationDate: Installed on 2018-01-30 (17 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
MachineType: Avell High Performance G1555 MX7
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic root=UUID=cf1c6e22-4c4e-484e-9d20-64de2f1f3a48 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.157.16
Tags: xenial
Uname: Linux 4.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N.1.04
dmi.board.asset.tag: Standard
dmi.board.name: G1555 MX7
dmi.board.vendor: Avell High Performance
dmi.board.version: Standard
dmi.chassis.asset.tag: Standard
dmi.chassis.type: 10
dmi.chassis.vendor: Standard
dmi.chassis.version: Standard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN.1.04:bd09/25/2017:svnAvellHighPerformance:pnG1555MX7:pvrStandard:rvnAvellHighPerformance:rnG1555MX7:rvrStandard:cvnStandard:ct10:cvrStandard:
dmi.product.family: 1555
dmi.product.name: G1555 MX7
dmi.product.version: Standard
dmi.sys.vendor: Avell High Performance

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1749976

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jário José dos Santos Júnior (invaders) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Jário José dos Santos Júnior (invaders) wrote : CRDA.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : CurrentDmesg.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : IwConfig.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : JournalErrors.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : Lspci.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : Lsusb.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : ProcCpuinfo.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : ProcCpuinfoMinimal.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : ProcEnviron.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : ProcInterrupts.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : ProcModules.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : PulseList.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : RfKill.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : UdevDb.txt

apport information

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Jário José dos Santos Júnior (invaders) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc2

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Jário José dos Santos Júnior (invaders) wrote :

Thanks!! Its works fine!

I think that I will submit another bug: ACPI

tags: added: kernel-fixed-upstream
Changed in linux (Ubuntu):
status: Incomplete → Fix Committed
status: Fix Committed → Confirmed
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