[LENOVO 20A8S0UU00] suspend/resume failure

Bug #1749815 reported by marcos
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

My lenovo thinmkpad Carbon X1 did not reboot after suspend. It always stayed in the led intermittent. Some information about:

Error in /var/log/pm-suspend
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to non-global ctrl_ifname: (nil) error: No such file or directory
/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.

Error in /var/log/pm-powersave.log
Running hook /usr/lib/pm-utils/power.d/pcie_aspm false:
sh: echo: I/O error
/usr/lib/pm-utils/power.d/pcie_aspm false: success.

ProblemType: KernelOops
DistroRelease: Ubuntu 18.04
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gdm 1091 F.... pulseaudio
                      marcos 1505 F.... pulseaudio
 /dev/snd/controlC0: gdm 1091 F.... pulseaudio
                      marcos 1505 F.... pulseaudio
Date: Thu Feb 15 18:42:17 2018
DuplicateSignature: suspend/resume:LENOVO 20A8S0UU00:GRET32WW (1.09 )
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=fc8e6022-be7a-46fa-bf16-7f01ff4f07e6
InstallationDate: Installed on 2018-02-01 (14 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180129)
InterpreterPath: /usr/bin/python3.6
MachineType: LENOVO 20A8S0UU00
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-32-generic root=UUID=864f7255-7e0e-4960-850a-8c64143a61ff ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.4, python3-minimal, 3.6.4-1
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.170
SourcePackage: linux
Title: [LENOVO 20A8S0UU00] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/13/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET32WW (1.09 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A8S0UU00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 Pro
dmi.chassis.asset.tag: CS0000064994
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET32WW(1.09):bd02/13/2014:svnLENOVO:pn20A8S0UU00:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8S0UU00:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad X1 Carbon 2nd
dmi.product.name: 20A8S0UU00
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO

Revision history for this message
marcos (marcos-amaris) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc2

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
marcos (marcos-amaris)
tags: added: kernel-bug-exists-upstream
tags: added: kernel-fixed-upstream
removed: kernel-bug-exists-upstream resume suspend
tags: added: kernel-bug-exists-upstream suspend
removed: kernel-fixed-upstream
tags: added: suspend-resume
removed: suspend
tags: added: resume suspend
removed: suspend-resume
Revision history for this message
marcos (marcos-amaris) wrote :

Thanks Joseph for your help. I have always had this problem with this machine.

I installed the new kernel v4.16 [0] and now the computer hibernates and resumes successfully. But in the suspend process the computer does not get resume. The computer never gets out of the suspend state.

---
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc2

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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