linux 4.13.0-32 version freezes screen before end of boot for X60 lenovo laptop

Bug #1748903 reported by henry
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

ubuntu 16.04.3 on x60 lenovo laptop

previous version of linux 4.10.0-42 works without problems.
as well older versions linux 4.10.0-38 works without problems.
even the 4.4.0-96 works without problems.

at linux 4.13.0-32 the display freezes with 2 top lines fixed.
however the login greeter still works, you can even login. but you
cannot see anything you typed. alt-ctrl-f1 will work. and you can
see the display working again, however the top 2 lines remain fixed.
you can do ls and clear, etc. however no gui display.
i only installed the linux-*4.13.0-32 packages and it freezes the
display when you reboot. 7 packages in all.

hope you guys fix it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic i686
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Mon Feb 12 22:05:17 2018
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
henry (hlchua83) wrote :
affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1748903

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc1/

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: needs-bisect
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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