System freezing

[Ondrej Manhal]

System completely freezes quite frequently, not responding to any action nor key combination. I have to long press the power button to reboot the system or remove the battery.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ondra 1891 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Feb 10 15:56:56 2018
HibernationDevice: RESUME=UUID=5e25406d-d414-dbcf-2b96-f5139433cc2b
InstallationDate: Installed on 2017-12-26 (45 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: LENOVO 20F1001YMC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic root=UUID=871d7486-df77-4e2e-a7d2-47938e1b1773 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2018-01-12 (28 days ago)
dmi.bios.date: 11/13/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: N1HET70W (1.34 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20F1001YMC
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1HET70W(1.34):bd11/13/2017:svnLENOVO:pn20F1001YMC:pvrThinkPadL560:rvnLENOVO:rn20F1001YMC:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad L560
dmi.product.name: 20F1001YMC
dmi.product.version: ThinkPad L560
dmi.sys.vendor: LENOVO

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc1/

[Ondrej Manhal (ilzaman)]

Yeah, everything was okay on Ubuntu 16.04 LTS. This behavior started after I updated my system to 17.04. Ill check the mainline kernel and let you know.

[Ondrej Manhal (ilzaman)]

So i first tried to change from Wayland to Xorg session and it looks like it helped. No more freezing now.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]