Activity log for bug #1747307

Date Who What changed Old value New value Message
2018-02-04 22:06:43 Dario Menin bug added bug
2018-02-05 02:38:49 Kai-Heng Feng bug task added linux (Ubuntu)
2018-02-05 03:00:11 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-02-06 19:04:22 Dario Menin tags amd64 apport-bug xenial amd64 apport-bug apport-collected xenial
2018-02-06 19:04:24 Dario Menin description After the laptop has resumed from suspend, there are no Wi-Fi networks listed in the network manager applet. The connection still works but the applet shows the Ethernet connection icon. Steps to reproduce: 1) close the laptop lid to enter suspend (or click "suspend" in the system menu in the upper panel) 2) re-open the laptop lid, resuming the laptop from suspend, unlock the screen 3) check the network manager applet, no Wi-Fi networks are listed, disabling and re-enabling Wi-Fi doesn't help This is a problem because it isn't possible to connect to another Wi-Fi network. The problem disappears if i run: sudo systemctl restart network-manager.service as described here: https://askubuntu.com/a/761220, however, the systemd unit file solution suggested in the same answer doesn't work, probably due to a timing issue (the command is run too early and the Wi-Fi card is not ready). ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: network-manager 1.2.6-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 CurrentDesktop: Unity Date: Sun Feb 4 22:55:37 2018 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-01-30 (4 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.145 metric 600 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ProcEnviron: LANGUAGE=it PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.2.6 connected started full enabled enabled enabled enabled enabled After the laptop has resumed from suspend, there are no Wi-Fi networks listed in the network manager applet. The connection still works but the applet shows the Ethernet connection icon. Steps to reproduce: 1) close the laptop lid to enter suspend (or click "suspend" in the system menu in the upper panel) 2) re-open the laptop lid, resuming the laptop from suspend, unlock the screen 3) check the network manager applet, no Wi-Fi networks are listed, disabling and re-enabling Wi-Fi doesn't help This is a problem because it isn't possible to connect to another Wi-Fi network. The problem disappears if i run: sudo systemctl restart network-manager.service as described here: https://askubuntu.com/a/761220, however, the systemd unit file solution suggested in the same answer doesn't work, probably due to a timing issue (the command is run too early and the Wi-Fi card is not ready). ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: network-manager 1.2.6-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 CurrentDesktop: Unity Date: Sun Feb 4 22:55:37 2018 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-01-30 (4 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.145 metric 600 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ProcEnviron: LANGUAGE=it PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.2.6 connected started full enabled enabled enabled enabled enabled --- ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dario 2676 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=263a0d14-a71e-4489-b092-4e5dcd6faa3b IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-01-30 (6 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.145 metric 600 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown MachineType: Dell Inc. Inspiron 3521 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true Package: network-manager 1.2.6-0ubuntu0.16.04.2 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=4792cb89-7551-470a-b296-6f14f2e929b8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-32-generic N/A linux-backports-modules-4.13.0-32-generic N/A linux-firmware 1.157.15 Tags: xenial xenial Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker kvm libvirtd lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/20/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0G9PWP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd05/20/2013:svnDellInc.:pnInspiron3521:pvrA08:rvnDellInc.:rn0G9PWP:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.family: 103C_5335KV dmi.product.name: Inspiron 3521 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.2.6 connected started full enabled enabled enabled enabled enabled
2018-02-06 19:04:25 Dario Menin attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049947/+files/AlsaInfo.txt
2018-02-06 19:04:26 Dario Menin attachment added CRDA.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049948/+files/CRDA.txt
2018-02-06 19:04:27 Dario Menin attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049949/+files/CurrentDmesg.txt
2018-02-06 19:04:29 Dario Menin attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049950/+files/Dependencies.txt
2018-02-06 19:04:31 Dario Menin attachment added IpAddr.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049951/+files/IpAddr.txt
2018-02-06 19:04:33 Dario Menin attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049952/+files/IwConfig.txt
2018-02-06 19:04:34 Dario Menin attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049953/+files/JournalErrors.txt
2018-02-06 19:04:35 Dario Menin attachment added Lspci.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049954/+files/Lspci.txt
2018-02-06 19:04:36 Dario Menin attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049955/+files/Lsusb.txt
2018-02-06 19:04:37 Dario Menin attachment added NetDevice.docker0.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049956/+files/NetDevice.docker0.txt
2018-02-06 19:04:38 Dario Menin attachment added NetDevice.enp1s0.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049957/+files/NetDevice.enp1s0.txt
2018-02-06 19:04:40 Dario Menin attachment added NetDevice.lo.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049958/+files/NetDevice.lo.txt
2018-02-06 19:04:41 Dario Menin attachment added NetDevice.virbr0.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049959/+files/NetDevice.virbr0.txt
2018-02-06 19:04:42 Dario Menin attachment added NetDevice.virbr0-nic.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049960/+files/NetDevice.virbr0-nic.txt
2018-02-06 19:04:43 Dario Menin attachment added NetDevice.wlp2s0.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049961/+files/NetDevice.wlp2s0.txt
2018-02-06 19:04:45 Dario Menin attachment added NetworkManager.conf.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049962/+files/NetworkManager.conf.txt
2018-02-06 19:04:46 Dario Menin attachment added PciNetwork.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049963/+files/PciNetwork.txt
2018-02-06 19:04:47 Dario Menin attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049964/+files/ProcCpuinfoMinimal.txt
2018-02-06 19:04:50 Dario Menin attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049965/+files/ProcEnviron.txt
2018-02-06 19:04:52 Dario Menin attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049966/+files/ProcInterrupts.txt
2018-02-06 19:04:53 Dario Menin attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049967/+files/ProcModules.txt
2018-02-06 19:04:55 Dario Menin attachment added PulseList.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049968/+files/PulseList.txt
2018-02-06 19:04:56 Dario Menin attachment added RfKill.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049969/+files/RfKill.txt
2018-02-06 19:04:57 Dario Menin attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049970/+files/UdevDb.txt
2018-02-06 19:04:59 Dario Menin attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049971/+files/WifiSyslog.txt
2018-02-06 19:05:00 Dario Menin attachment added nmcli-con.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049972/+files/nmcli-con.txt
2018-02-06 19:05:02 Dario Menin attachment added nmcli-dev.txt https://bugs.launchpad.net/bugs/1747307/+attachment/5049973/+files/nmcli-dev.txt
2018-02-06 19:07:19 Dario Menin linux (Ubuntu): status Incomplete Confirmed