Ubuntu system hangs suddenly

Bug #1746492 reported by Jai Singhal
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Whenever I ran Vlc media player and when I seek in the video, it struck automatically, left me to restart again the laptop.

Also sometimes it happens with other applications too.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jai 1870 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 31 16:36:56 2018
InstallationDate: Installed on 2018-01-25 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic hostname=UUID=6c63ec8a-6551-4f89-a23e-62761ef7c873 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.169.2
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.25
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 183F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.32
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.25:bd05/29/2013:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr088D110000045910000600000:rvnHewlett-Packard:rn183F:rvr56.32:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 088D110000045910000600000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Jai Singhal (jai-singhal) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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