package linux-image-4.13.0-21-generic 4.13.0-21.24 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1746018 reported by Lucas Moten
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Headers kept hanging up other upgrades. Had to remove them from /boot, and then pull 4.13.0-25. Subsequently that was still stuck looking for 4.13.0-21, but may have actually gotten past the problem. Not clear how to resolve to reattempt existing headers

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-21-generic 4.13.0-21.24
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
NonfreeKernelModules: wl nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.6
AptOrdering:
 hashalot:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gdm 1770 F.... pulseaudio
                      lucasmoten 2662 F.... pulseaudio
 /dev/snd/controlC0: gdm 1770 F.... pulseaudio
                      lucasmoten 2662 F.... pulseaudio
Date: Mon Jan 29 09:52:51 2018
DpkgHistoryLog:
 Start-Date: 2018-01-29 09:49:03
 Commandline: apt install hashalot
 Requested-By: lucasmoten (1000)
 Install: hashalot:amd64 (0.3-8)
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=d8887f8c-5cbe-4e32-8017-8093311a14b7
InstallationDate: Installed on 2016-08-19 (528 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Precision M4800
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-19-generic root=UUID=975400c9-f072-4d45-824a-e82e5ecff82b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal, 2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
SourcePackage: linux
Title: package linux-image-4.13.0-21-generic 4.13.0-21.24 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: Upgraded to artful on 2017-12-04 (55 days ago)
dmi.bios.date: 05/19/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0V5GVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/19/2015:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0V5GVY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Lucas Moten (lucasmoten-decipher) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

ou may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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