Ubuntu
linux package

package linux-headers-4.13.0-32-generic 4.13.0-32.35 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1745758 reported by brian mullan on 2018-01-27

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

I just did:

sudo apt update
sudo apt upgrade -y
sudo apt dist-upgrade -y

and this bug/error popped up.

Note: I have had this happen on a 2nd Ubuntu 17.10 system as well.

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-headers-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
Uname: Linux 4.13.0-25-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
AptOrdering:
audio-recorder:amd64: Install
NULL: ConfigurePending
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gdm 1380 F.... pulseaudio
                      bmullan 2305 F.... pulseaudio
/dev/snd/controlC0: gdm 1380 F.... pulseaudio
                      bmullan 2305 F.... pulseaudio
Date: Sat Jan 27 11:49:20 2018
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=e9819db4-72fd-4104-8562-e853ec676f78
InstallationDate: Installed on 2017-12-28 (30 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-25-generic root=UUID=9f7b0e7e-c876-4dff-8f51-dbfe92641817 ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal, 2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-headers-4.13.0-32-generic 4.13.0-32.35 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: SABERTOOTH 990FX R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/08/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTH990FXR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

Tags:

Revision history for this message

brian mullan (bmullan) wrote on 2018-01-27:

AlsaInfo.txt Edit (54.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (426 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (74.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (74.9 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (28.5 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (919 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (590 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (102.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (68.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (9.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (7.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (231.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (110.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2018-01-27: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2018-01-29:

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
importance:	Undecided → Medium

Revision history for this message

brian mullan (bmullan) wrote on 2018-01-29:

Download full text (9.0 KiB)

Ok I opened a terminal and

sudo apt-get install -f

and got...

$ sudo apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
6 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up linux-headers-4.13.0-32-generic (4.13.0-32.35) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
Error! Could not locate dkms.conf file.
File: does not exist.
run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 4
Failed to process /etc/kernel/header_postinst.d at /var/lib/dpkg/info/linux-headers-4.13.0-32-generic.postinst line 110.
dpkg: error processing package linux-headers-4.13.0-32-generic (--configure):
subprocess installed post-installation script returned error exit status 2
Setting up linux-image-4.13.0-32-generic (4.13.0-32.35) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
The link /initrd.img is a dangling linkto /boot/initrd.img-4.13.0-32-generic
vmlinuz(/boot/vmlinuz-4.13.0-32-generic
) points to /boot/vmlinuz-4.13.0-32-generic
(/boot/vmlinuz-4.13.0-32-generic) -- doing nothing at /var/lib/dpkg/info/linux-image-4.13.0-32-generic.postinst line 491.
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
Error! Could not locate dkms.conf file.
File: does not exist.
run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-4.13.0-32-generic.postinst line 1052.
dpkg: error processing package linux-image-4.13.0-32-generic (--configure):
subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-extra-4.13.0-32-generic:
linux-image-extra-4.13.0-32-generic depends on linux-image-4.13.0-32-generic; however:
Package linux-image-4.13.0-32-generic is not configured yet.

dpkg: error processing package linux-image-extra-4.13.0-32-generic (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic:
linux-image-generic depends on linux-image-4.13.0-32-generic; however:
Package linux-image-4.13.0-32-generic is not configured yet.
linux-image-generic depends on linux-image-extra-4.13.0-32-generic; however:
Package linux-image-extra-4.13.0-32-generic is not configured yet.

Ok I opened a terminal and

sudo apt-get install -f

and got...

$ sudo apt-get install -f
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
6 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up linux-headers-4.13.0-32-generic (4.13.0-32.35) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
Error! Could not locate dkms.conf file.
File:  does not exist.
run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 4
Failed to process /etc/kernel/header_postinst.d at /var/lib/dpkg/info/linux-headers-4.13.0-32-generic.postinst line 110.
dpkg: error processing package linux-headers-4.13.0-32-generic (--configure):
 subprocess installed post-installation script returned error exit status 2
Setting up linux-image-4.13.0-32-generic (4.13.0-32.35) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
The link /initrd.img is a dangling linkto /boot/initrd.img-4.13.0-32-generic
vmlinuz(/boot/vmlinuz-4.13.0-32-generic
) points to /boot/vmlinuz-4.13.0-32-generic
 (/boot/vmlinuz-4.13.0-32-generic) -- doing nothing at /var/lib/dpkg/info/linux-image-4.13.0-32-generic.postinst line 491.
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
Error! Could not locate dkms.conf file.
File:  does not exist.
run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-4.13.0-32-generic.postinst line 1052.
dpkg: error processing package linux-image-4.13.0-32-generic (--configure):
 subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-extra-4.13.0-32-generic:
 linux-image-extra-4.13.0-32-generic depends on linux-image-4.13.0-32-generic; however:
  Package linux-image-4.13.0-32-generic is not configured yet.

dpkg: error processing package linux-image-extra-4.13.0-32-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-image-4.13.0-32-generic; however:
  Package linux-image-4.13.0-32-generic is not configured yet.
 linux-image-generic depends on linux-image-extra-4.13.0-32-generic; however:
  Package linux-image-extra-4.13.0-32-generic is not configured yet.

dpkg: error processing package linux-image-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          No apport report written because MaxReports is reached already
                dpkg: dependency problems prevent configuration of linux-headers-generic:
 linux-headers-generic depends on linux-headers-4.13.0-32-generic; however:
  Package linux-headers-4.13.0-32-generic is not configured yet.

dpkg: error processing package linux-headers-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
 linux-generic depends on linux-image-generic (= 4.13.0.32.34); however:
  Package linux-image-generic is not configured yet.
 linux-generic depends on linux-headers-generic (= 4.13.0.32.34); however:
  Package linux-headers-generic is not configured yet.

dpkg: error processing package linux-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports is reached already
                                                              No apport report written because MaxReports is reached already
                                                                                                                            Errors were encountered while processing:
 linux-headers-4.13.0-32-generic
 linux-image-4.13.0-32-generic
 linux-image-extra-4.13.0-32-generic
 linux-image-generic
 linux-headers-generic
 linux-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)
bmullan@pc:~$

continuing with the rest of the suggested commands:

sudo apt-get clean
sudo apt-get update

and both of those have normal output.

However, trying to install any app after those (such as vlc) I get the same errors:

$ sudo apt-get install vlc
Reading package lists... Done
Building dependency tree       
Reading state information... Done
vlc is already the newest version (2.2.6-6).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
6 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] 
Setting up linux-headers-4.13.0-32-generic (4.13.0-32.35) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
Error! Could not locate dkms.conf file.
File:  does not exist.
run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 4
Failed to process /etc/kernel/header_postinst.d at /var/lib/dpkg/info/linux-headers-4.13.0-32-generic.postinst line 110.
dpkg: error processing package linux-headers-4.13.0-32-generic (--configure):
 subprocess installed post-installation script returned error exit status 2
Setting up linux-image-4.13.0-32-generic (4.13.0-32.35) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
The link /initrd.img is a dangling linkto /boot/initrd.img-4.13.0-32-generic
vmlinuz(/boot/vmlinuz-4.13.0-32-generic
) points to /boot/vmlinuz-4.13.0-32-generic
 (/boot/vmlinuz-4.13.0-32-generic) -- doing nothing at /var/lib/dpkg/info/linux-image-4.13.0-32-generic.postinst line 491.
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.13.0-32-generic /boot/vmlinuz-4.13.0-32-generic
Error! Could not locate dkms.conf file.
File:  does not exist.
run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-4.13.0-32-generic.postinst line 1052.
dpkg: error processing package linux-image-4.13.0-32-generic (--configure):
 subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-extra-4.13.0-32-generic:
 linux-image-extra-4.13.0-32-generic depends on linux-image-4.13.0-32-generic; however:
  Package linux-image-4.13.0-32-generic is not configured yet.

dpkg: error processing package linux-image-extra-4.13.0-32-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-image-4.13.0-32-generic; however:
  Package linux-image-4.13.0-32-generic is not configured yet.
 linux-image-generic depends on linux-image-extra-4.13.0-32-generic; however:
  Package linux-image-extra-4.13.0-32-generic is not configured yet.

bmullan@pc:~$

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

brian mullan (bmullan) wrote on 2018-01-29:

NOTE: just fyi but a google search earlier before I filed the bug showed others getting this also

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package linux-headers-4.13.0-32-generic 4.13.0-32.35 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

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