System will not start after the upgrade of the kernel

[Paul R]

Ubuntu 16.04 LTS (32 bit kernel)

After software updates the system will not boot with the new kernel.

Expected the system to start with the new kernel, end up with a purple screen with nothing on it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Fri Jan 26 15:00:52 2018
InstallationDate: Installed on 2018-01-26 (0 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1745694

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Does this bug go away if you boot back into the prior kernel version?

[Joseph Salisbury (jsalisbury)]

Also, does this bug still happen with the latest supported HWE kernel, which is 4.13 based?

[Paul R (ravenfire.vcn)]

Yes.

On Thu, Feb 8, 2018 at 9:04 AM, Joseph Salisbury <
<email address hidden>> wrote:

> Does this bug go away if you boot back into the prior kernel version?
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Tags added: kernel-da-key
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1745694
>
> Title:
> System will not start after the upgrade of the kernel
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu 16.04 LTS (32 bit kernel)
>
> After software updates the system will not boot with the new kernel.
>
> Expected the system to start with the new kernel, end up with a purple
> screen with nothing on it.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: ubuntu-release-upgrader-core 1:16.04.23
> ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
> Uname: Linux 4.10.0-28-generic i686
> NonfreeKernelModules: wl
> ApportVersion: 2.20.1-0ubuntu2.15
> Architecture: i386
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Fri Jan 26 15:00:52 2018
> InstallationDate: Installed on 2018-01-26 (0 days ago)
> InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386
> (20170801)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1745694/+subscriptions
>

[Joseph Salisbury (jsalisbury)]

Does this bug still happen with the latest supported HWE kernel, which is 4.13 based?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]