17.10.1 Cannot boot USB or CDROM or enter Bios

Bug #1744853 reported by Lars Pedersen on 2018-01-23
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

I have an ACER V5-571G-53314G75Makk, SSID:23302770966

Installed Ubuntu 17.10.1 yesterday and can longer boot into USB or CDROM. Cannot access BIOS(Phoenix) via F2.

Ubuntu boots fine and works.

I have followed the steps above in #1734147, installing both kernel versions and the BIOS has NOT recovered. I still cannot enter BIOS on this machine.

Any assistance would be greatly appreciated.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1744853

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

Fair enough. I opened it because it was suggested that it was a new
issue. Feel free to close it.

On 24/01/2018 7:27 AM, Joseph Salisbury wrote:
> *** This bug is a duplicate of bug 1734147 ***
> https://bugs.launchpad.net/bugs/1734147
> ** This bug has been marked a duplicate of bug 1734147
> corrupted BIOS due to Intel SPI bug in kernel


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