package linux-image-4.4.0-109-generic 4.4.0-109.132 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[rndubey]

Encountered this problem while installing Ubuntu updates.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-109-generic 4.4.0-109.132
ProcVersionSignature: Ubuntu 4.4.0-109.132-generic 4.4.98
Uname: Linux 4.4.0-109-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sonaritu 1571 F.... pulseaudio
Date: Mon Jan 15 12:49:51 2018
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=c5fb6458-ff8e-40bc-92e9-f848b2c068a3
InstallationDate: Installed on 2014-12-31 (1111 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP Compaq 6005 Pro SFF PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-109-generic root=UUID=6825c320-0df4-4979-b50b-0ed695f1b1ca ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.14
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.4.0-109-generic 4.4.0-109.132 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to xenial on 2016-08-28 (505 days ago)
dmi.bios.date: 09/28/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G6 v01.16
dmi.board.asset.tag: 2UA0051JGS
dmi.board.name: 3047h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA0051JGS
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786G6v01.16:bd09/28/2011:svnHewlett-Packard:pnHPCompaq6005ProSFFPC:pvr:rvnHewlett-Packard:rn3047h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq 6005 Pro SFF PC
dmi.sys.vendor: Hewlett-Packard

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]