Kernel Panic on shutdown/restart (4.4.0-108.131)

Bug #1742416 reported by Matija Tomic
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Currently running Ubuntu MATE 16.04.3 on HP Compaq 2230s. The main problem is causing the bug in the latest kernel, 4.4.0-108-generic (4.4.0.108.131). The kernel can be gathered by installing package linux-image-generic (4.4.0.108.113).

By choosing the Shutdown or Restart option, I expected the machine to shutdown or restart. Instead, the Kernel Panic appears in the middle of the process and hangs.

If the machine was suspended (or, at least tried to be suspended), the Shutdown/Reboot option kicks you onto the login screen after the Panic.

The workaround:
After the Kernel Panic appears, force shutdown the machine by holding the Power Button (and then turn on the machine again).
This may be O.K. for the home user (although it is a bit upsetting for some users), but in the business area this can be unpractical.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-108-generic 4.4.0-108.131
ProcVersionSignature: Ubuntu 4.4.0-108.131-generic 4.4.98
Uname: Linux 4.4.0-108-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mtomic 1553 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Jan 10 11:31:53 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-11-29 (42 days ago)
InstallationMedia: Ubuntu-MATE 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Hewlett-Packard HP 2230s
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-108-generic root=UUID=346e172a-92d9-4284-ae3a-62a0459673e9 ro quiet loglevel=3 rd.systemd.show_status=auto rd.udev.log-priority=3
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-108-generic N/A
 linux-backports-modules-4.4.0-108-generic N/A
 linux-firmware 1.157.14
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/05/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PHU Ver. F.08
dmi.board.name: 3037
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 11.17
dmi.chassis.asset.tag: CNU9182P1D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PHUVer.F.08:bd03/05/2009:svnHewlett-Packard:pnHP2230s:pvrF.08:rvnHewlett-Packard:rn3037:rvrKBCVersion11.17:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 2230s
dmi.product.version: F.08
dmi.sys.vendor: Hewlett-Packard

Edit: Corrected some incorrect info and update about the Suspending issue.

Revision history for this message
Matija Tomic (mtomic2003) wrote :
description: updated
tags: added: kernel-bug
removed: third-party-packages
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
description: updated
summary: - Kernel Panic on shutdown/restart
+ Kernel Panic on shutdown/restart (4.4.0-108.131)
description: updated
description: updated
Revision history for this message
Arne (old-man999-r) wrote :

This is immediately after boot.

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