Lenovo E560 die after Ubuntu 17.10 was installed

[jackson]

Hi Guys

My Lenovo E560 die after some days of Ubuntu 17.10 has been installed.

Sometimes I make login successfully but the login screen go back again.

Sometimes I was forced to remove the laptop battery and put it again to get the computer to live again.

Yesterday the login screen appear after few minutes without touch the keyboard or mouse and the screen torn off. Until now the laptop doesn't make boot, and it seems like the motherboard or cpu is die.

I love Ubuntu but I think I lost my new laptop.

Back to MS Windows? No!!!

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1741636

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc6

[jackson (skmei)]

It's impossible to use the window terminal, once the computer doesn't work at all.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1741636

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Po-Hsu Lin (cypressyew)]

Hello,

from the login screen issue you mentioned it sounds like a video driver issue.
Can you try to boot 16.04.1 LTS version to see if it works?

BTW, there is a bug in 17.10 (bug 1734147), your model is not on the list but it's still worthy to take a note here.

[jackson (skmei)]

Hi Guys I appreciate your effort to help me, but the computer is dead.

I have to bought another one. Thank you!!!