Ubuntu Hangs: unable to handle kernel paging request (kernel 4.14.11)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
After installation 4.14.11-
```
...
Jan 5 11:50:26 A2XLab kernel: [122752.338284] hid-generic 0003:413C:
Jan 5 11:50:26 A2XLab mtp-probe: checking bus 2, device 39: "/sys/devices/ pci0000:
Jan 5 11:50:26 A2XLab mtp-probe: bus: 2, device: 39 was not an MTP device
Jan 5 11:50:30 A2XLab kernel: [122756.957305] usb 2-1: USB disconnect, device number 39
Jan 5 11:50:30 A2XLab acpid: input device has been disconnected, fd 22
Jan 5 11:50:30 A2XLab acpid: input device has been disconnected, fd 23
Jan 5 11:51:19 A2XLab kernel: [122806.239849] BUG: unable to handle kernel paging request at ffff9d222c87e5ec
Jan 5 11:51:19 A2XLab kernel: [122806.239856] IP: prefetch_
Jan 5 11:51:19 A2XLab kernel: [122806.239857] PGD 1ca2ba067 P4D 1ca2ba067 PUD 0
Jan 5 11:51:19 A2XLab kernel: [122806.239860] Oops: 0000 [#1] SMP PTI
Jan 5 11:51:19 A2XLab kernel: [122806.239861] Modules linked in: btrfs zstd_compress xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs hidp cmac hid_logitech_hidpp hid_logitech_dj nls_iso8859_1 twofish_generic twofish_avx_x86_64 ablk_helper twofish_x86_64_3way lrw twofish_x86_64 twofish_common dm_crypt ccm acpi_call(OE) pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle nfnetlink_queue nfnetlink_log nfnetlink vmw_vsock_
Jan 5 11:51:19 A2XLab kernel: [122806.239886] media hid xt_conntrack x_tables nf_nat nf_conntrack libcrc32c br_netfilter bnep bridge stp llc btusb btrtl btbcm btintel bluetooth ecdh_generic overlay arc4 cmdlinepart intel_spi_platform intel_spi spi_nor mtd intel_rapl x86_pkg_
Jan 5 11:51:19 A2XLab kernel: [122806.239914] ppdev lp parport autofs4 i915 i2c_algo_bit drm_kms_helper e1000e syscopyarea sysfillrect ahci ptp psmouse sysimgblt libahci pps_core fb_sys_fops drm wmi video
Jan 5 11:51:19 A2XLab kernel: [122806.239923] CPU: 1 PID: 11011 Comm: compiz Tainted: G OE 4.14.11-
Jan 5 11:51:19 A2XLab kernel: [122806.239923] Hardware name: LENOVO 20A8S28400/
Jan 5 11:51:19 A2XLab kernel: [122806.239924] task: ffff9d5ee9d70000 task. stack: ffffa90102220000
```
summary: |
- unable to handle kernel paging request (kernel 4.14.11) + Ubuntu Hangs: unable to handle kernel paging request (kernel 4.14.11) |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1741505
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.