package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[a. boesch]

after installation updating system. then I got the message.

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-16-generic.
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: chief 837 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0x1400, irq 11'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 53
   Simple ctrls : 29
Card1.Amixer.info:
 Card hw:1 'modem'/'VIA 82XX modem at 0x1800, irq 11'
   Mixer name : 'Silicon Laboratory Si3036,8 rev 7'
   Components : 'AC97m:53494c27'
   Controls : 3
   Simple ctrls : 3
Card1.Codecs.codec97.0.mc97.1-1:
 1-1/0: Silicon Laboratory Si3036,8 rev 7

 Extended modem ID: codec=1 LIN1
 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
 Line1 rate : 8000Hz
Date: Thu Dec 28 15:37:22 2017
DuplicateSignature:
 package:linux-image-4.13.0-21-generic:(not installed)
 Preparing to unpack .../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /tmp/apt-dpkg-install-UWPgkc/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=ffa28fb5-d8bd-4437-81da-80cef2c16220
InstallationDate: Installed on 2017-12-28 (0 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless Optical Mouse 2.4G [Bright]
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU SIEMENS AMILO V Series
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=21a1a85b-38c7-455f-a505-b40fd06e9c6c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: command ['which', 'python'] failed with exit code 1:": "/root/Error: command ['which', 'python'] failed with exit code 1:", unpackaged
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/01/2005
dmi.bios.vendor: FUJITSU SIEMENS
dmi.bios.version: 1.0E-0031-0812
dmi.board.name: AMILO Pro V2010
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.0E-0031-0812:bd06/01/2005:svnFUJITSUSIEMENS:pnAMILOVSeries:pvr:rvnFUJITSUSIEMENS:rnAMILOProV2010:rvrNone:cvnFUJITSUSIEMENS:ct10:cvrN/A:
dmi.product.name: AMILO V Series
dmi.sys.vendor: FUJITSU SIEMENS

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[a. boesch (astarte)]

It depends to the old CPU . It needs kernel installation with> force PAE<. In Updates it is impossible to switch. "Linux Mint" installation tells while updating, not to install the new Kernel. It will not work (no PAE-CPU). - So the System will work perfekt.
 In my case I abandon this old notebook. In competition to my PC it is deadly slow.
Thanks for your helping, and excuse my delay. it's not easy to me, to write this in english. Please excuse mistakes.
a.b.