2017-12-26 21:12:38 |
Matt G |
bug |
|
|
added bug |
2017-12-26 21:12:38 |
Matt G |
attachment added |
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dmesg.log https://bugs.launchpad.net/bugs/1740175/+attachment/5027688/+files/dmesg.log |
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2017-12-26 21:30:05 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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2017-12-26 21:30:07 |
Ubuntu Kernel Bot |
tags |
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artful |
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2017-12-26 21:35:10 |
Matt G |
tags |
artful |
apport-collected artful |
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2017-12-26 21:35:14 |
Matt G |
description |
I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log:
Initial commandline parameters:
Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
msr 16384 0
ccm 20480 6
binfmt_misc 20480 1
nls_iso8859_1 16384 1
ath3k 20480 0
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
btusb 45056 0
btrtl 16384 1 btusb
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
btbcm 16384 1 btusb
videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2
media 40960 2 uvcvideo,videodev
cmdlinepart 16384 0
btintel 16384 1 btusb
bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb
ecdh_generic 24576 1 bluetooth
intel_spi_platform 16384 0
intel_spi 20480 1 intel_spi_platform
spi_nor 32768 1 intel_spi
joydev 20480 0
mtd 57344 4 spi_nor,intel_spi,cmdlinepart
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
I attached the dmesg.log.
I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help. |
I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log:
Initial commandline parameters:
Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
msr 16384 0
ccm 20480 6
binfmt_misc 20480 1
nls_iso8859_1 16384 1
ath3k 20480 0
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
btusb 45056 0
btrtl 16384 1 btusb
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
btbcm 16384 1 btusb
videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2
media 40960 2 uvcvideo,videodev
cmdlinepart 16384 0
btintel 16384 1 btusb
bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb
ecdh_generic 24576 1 bluetooth
intel_spi_platform 16384 0
intel_spi 20480 1 intel_spi_platform
spi_nor 32768 1 intel_spi
joydev 20480 0
mtd 57344 4 spi_nor,intel_spi,cmdlinepart
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
I attached the dmesg.log.
I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help.
---
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.10
InstallationDate: Installed on 2017-09-16 (101 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: artful
Uname: Linux 4.14.8-041408-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True |
|
2017-12-26 21:35:15 |
Matt G |
attachment added |
|
JournalErrors.txt https://bugs.launchpad.net/bugs/1740175/+attachment/5027697/+files/JournalErrors.txt |
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2017-12-26 21:35:20 |
Matt G |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1740175/+attachment/5027698/+files/ProcCpuinfoMinimal.txt |
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2017-12-26 21:40:05 |
Matt G |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2018-01-02 17:37:29 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
2018-01-02 17:37:32 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2018-01-03 23:48:44 |
Matt Gorzka |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2018-01-03 23:51:29 |
Matt Gorzka |
tags |
apport-collected artful |
apport-collected artful kernel-bug-exists-upstream |
|
2018-01-03 23:51:39 |
Matt Gorzka |
description |
I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log:
Initial commandline parameters:
Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
msr 16384 0
ccm 20480 6
binfmt_misc 20480 1
nls_iso8859_1 16384 1
ath3k 20480 0
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
btusb 45056 0
btrtl 16384 1 btusb
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
btbcm 16384 1 btusb
videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2
media 40960 2 uvcvideo,videodev
cmdlinepart 16384 0
btintel 16384 1 btusb
bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb
ecdh_generic 24576 1 bluetooth
intel_spi_platform 16384 0
intel_spi 20480 1 intel_spi_platform
spi_nor 32768 1 intel_spi
joydev 20480 0
mtd 57344 4 spi_nor,intel_spi,cmdlinepart
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
I attached the dmesg.log.
I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help.
---
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.10
InstallationDate: Installed on 2017-09-16 (101 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: artful
Uname: Linux 4.14.8-041408-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True |
I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log:
Initial commandline parameters:
Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
msr 16384 0
ccm 20480 6
binfmt_misc 20480 1
nls_iso8859_1 16384 1
ath3k 20480 0
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
btusb 45056 0
btrtl 16384 1 btusb
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
btbcm 16384 1 btusb
videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2
media 40960 2 uvcvideo,videodev
cmdlinepart 16384 0
btintel 16384 1 btusb
bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb
ecdh_generic 24576 1 bluetooth
intel_spi_platform 16384 0
intel_spi 20480 1 intel_spi_platform
spi_nor 32768 1 intel_spi
joydev 20480 0
mtd 57344 4 spi_nor,intel_spi,cmdlinepart
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
I attached the dmesg.log.
I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help.
---
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.10
InstallationDate: Installed on 2017-09-16 (101 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: artful
Uname: Linux 4.14.8-041408-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True |
|
2018-01-31 06:31:44 |
Dan |
bug |
|
|
added subscriber Dan |
2018-04-17 09:05:00 |
Vadim TSES'KO |
bug |
|
|
added subscriber Vadim TSES'KO |