Activity log for bug #1740175

Date Who What changed Old value New value Message
2017-12-26 21:12:38 Matt G bug added bug
2017-12-26 21:12:38 Matt G attachment added dmesg.log https://bugs.launchpad.net/bugs/1740175/+attachment/5027688/+files/dmesg.log
2017-12-26 21:30:05 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2017-12-26 21:30:07 Ubuntu Kernel Bot tags artful
2017-12-26 21:35:10 Matt G tags artful apport-collected artful
2017-12-26 21:35:14 Matt G description I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log: Initial commandline parameters: Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend. Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Module Size Used by msr 16384 0 ccm 20480 6 binfmt_misc 20480 1 nls_iso8859_1 16384 1 ath3k 20480 0 uvcvideo 86016 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 24576 1 uvcvideo btusb 45056 0 btrtl 16384 1 btusb videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2 btbcm 16384 1 btusb videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2 media 40960 2 uvcvideo,videodev cmdlinepart 16384 0 btintel 16384 1 btusb bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb ecdh_generic 24576 1 bluetooth intel_spi_platform 16384 0 intel_spi 20480 1 intel_spi_platform spi_nor 32768 1 intel_spi joydev 20480 0 mtd 57344 4 spi_nor,intel_spi,cmdlinepart intel_rapl 20480 0 x86_pkg_temp_thermal 16384 0 I attached the dmesg.log. I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help. I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log: Initial commandline parameters: Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend. Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Module Size Used by msr 16384 0 ccm 20480 6 binfmt_misc 20480 1 nls_iso8859_1 16384 1 ath3k 20480 0 uvcvideo 86016 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 24576 1 uvcvideo btusb 45056 0 btrtl 16384 1 btusb videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2 btbcm 16384 1 btusb videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2 media 40960 2 uvcvideo,videodev cmdlinepart 16384 0 btintel 16384 1 btusb bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb ecdh_generic 24576 1 bluetooth intel_spi_platform 16384 0 intel_spi 20480 1 intel_spi_platform spi_nor 32768 1 intel_spi joydev 20480 0 mtd 57344 4 spi_nor,intel_spi,cmdlinepart intel_rapl 20480 0 x86_pkg_temp_thermal 16384 0 I attached the dmesg.log. I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help. --- ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-09-16 (101 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Tags: artful Uname: Linux 4.14.8-041408-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2017-12-26 21:35:15 Matt G attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1740175/+attachment/5027697/+files/JournalErrors.txt
2017-12-26 21:35:20 Matt G attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1740175/+attachment/5027698/+files/ProcCpuinfoMinimal.txt
2017-12-26 21:40:05 Matt G linux (Ubuntu): status Incomplete Confirmed
2018-01-02 17:37:29 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-01-02 17:37:32 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2018-01-03 23:48:44 Matt Gorzka linux (Ubuntu): status Incomplete Confirmed
2018-01-03 23:51:29 Matt Gorzka tags apport-collected artful apport-collected artful kernel-bug-exists-upstream
2018-01-03 23:51:39 Matt Gorzka description I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log: Initial commandline parameters: Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend. Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Module Size Used by msr 16384 0 ccm 20480 6 binfmt_misc 20480 1 nls_iso8859_1 16384 1 ath3k 20480 0 uvcvideo 86016 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 24576 1 uvcvideo btusb 45056 0 btrtl 16384 1 btusb videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2 btbcm 16384 1 btusb videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2 media 40960 2 uvcvideo,videodev cmdlinepart 16384 0 btintel 16384 1 btusb bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb ecdh_generic 24576 1 bluetooth intel_spi_platform 16384 0 intel_spi 20480 1 intel_spi_platform spi_nor 32768 1 intel_spi joydev 20480 0 mtd 57344 4 spi_nor,intel_spi,cmdlinepart intel_rapl 20480 0 x86_pkg_temp_thermal 16384 0 I attached the dmesg.log. I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help. --- ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-09-16 (101 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Tags: artful Uname: Linux 4.14.8-041408-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log: Initial commandline parameters: Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend. Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Module Size Used by msr 16384 0 ccm 20480 6 binfmt_misc 20480 1 nls_iso8859_1 16384 1 ath3k 20480 0 uvcvideo 86016 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 24576 1 uvcvideo btusb 45056 0 btrtl 16384 1 btusb videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2 btbcm 16384 1 btusb videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2 media 40960 2 uvcvideo,videodev cmdlinepart 16384 0 btintel 16384 1 btusb bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb ecdh_generic 24576 1 bluetooth intel_spi_platform 16384 0 intel_spi 20480 1 intel_spi_platform spi_nor 32768 1 intel_spi joydev 20480 0 mtd 57344 4 spi_nor,intel_spi,cmdlinepart intel_rapl 20480 0 x86_pkg_temp_thermal 16384 0 I attached the dmesg.log. I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help. --- ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-09-16 (101 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash Tags: artful Uname: Linux 4.14.8-041408-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2018-01-31 06:31:44 Dan bug added subscriber Dan
2018-04-17 09:05:00 Vadim TSES'KO bug added subscriber Vadim TSES'KO