Gigabyte AB350 and Radeon Pro WX2100 won't boot

Bug #1740019 reported by LCID Fire
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I am running a Ubuntu 16.04 on a Gigabyte AB350-Gaming 3 board. It runs fine with a Nvidia Quadro GPU. When I switch the Quadro with a Radeon Pro WX2100 the system stops booting (leads to kernel panics).
The failing functions are always acpi and irq related.
The only way to boot is then to add `acpi=off`.
---
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/by-path', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D2c', '/dev/snd/pcmC2D1p', '/dev/snd/pcmC2D0c', '/dev/snd/pcmC2D0p', '/dev/snd/controlC2', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D10p', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=75cd7f37-25a1-47ef-9e17-93134aa8e1d5
InstallationDate: Installed on 2017-09-01 (114 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
IwConfig:
 docker0 no wireless extensions.

 lo no wireless extensions.

 enp3s0 no wireless extensions.
Lsusb:
 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. AB350-Gaming 3
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcFB:
 0 EFI VGA
 1 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-21-generic root=UUID=ab3af405-8d7b-4e53-8b13-8adf988aa75a ro acpi=off
ProcVersionSignature: Ubuntu 4.13.0-21.24~16.04.1-generic 4.13.13
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-21-generic N/A
 linux-backports-modules-4.13.0-21-generic N/A
 linux-firmware 1.157.14
RfKill:

Tags: xenial
Uname: Linux 4.13.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/01/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F10
dmi.board.asset.tag: Default string
dmi.board.name: AB350-Gaming 3-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF10:bd12/01/2017:svnGigabyteTechnologyCo.,Ltd.:pnAB350-Gaming3:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAB350-Gaming3-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: AB350-Gaming 3
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
LCID Fire (lcid-fire) wrote :

Tried other acpi flags, but none boot.

description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1740019

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
LCID Fire (lcid-fire) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
LCID Fire (lcid-fire) wrote : CRDA.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : CurrentDmesg.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : JournalErrors.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : Lspci.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : ProcEnviron.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : ProcInterrupts.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : ProcModules.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : UdevDb.txt

apport information

Revision history for this message
LCID Fire (lcid-fire) wrote : WifiSyslog.txt

apport information

LCID Fire (lcid-fire)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc6/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
LCID Fire (lcid-fire) wrote :

> Did this issue start happening after an update/upgrade?

No it is a clean install of Ubuntu 16.04.3

> Was there a prior kernel version where you were not having this particular problem?

Every kernel version I tried did not boot with ACPI active.

> Would it be possible for you to test the latest upstream kernel?
Done. Will attach a few photos I shot while booting (and crashing).

Revision history for this message
LCID Fire (lcid-fire) wrote :

Output (with postfilters applied) is available at https://imgur.com/a/BDOQR

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please file an upstream bug at https://bugs.freedesktop.org/
Product: DRI
Component: DRM/amdgpu

Revision history for this message
LCID Fire (lcid-fire) wrote :

> Please file an upstream bug

Done: https://bugs.freedesktop.org/show_bug.cgi?id=104472

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.