package linux-image-4.13.0-21-generic 4.13.0-21.24 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1739570 reported by ProzakLord
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Issue appears as part of a usual update. It manifest as a freezing at the dkms stage of the update.

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-21-generic 4.13.0-21.24
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 2283 F.... pulseaudio
                      jamiguet 3944 F.... pulseaudio
Date: Thu Dec 21 09:36:56 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=d9aa369c-af6f-4dd3-8012-441f6fd50a59
InstallationDate: Installed on 2017-11-01 (49 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: LENOVO 20FW003PMZ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-19-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal, 2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.13.0-21-generic 4.13.0-21.24 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/28/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: R07ET72W (2.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FW003PMZ
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrR07ET72W(2.12):bd10/28/2016:svnLENOVO:pn20FW003PMZ:pvrThinkPadT460p:rvnLENOVO:rn20FW003PMZ:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T460p
dmi.product.name: 20FW003PMZ
dmi.product.version: ThinkPad T460p
dmi.sys.vendor: LENOVO

Revision history for this message
ProzakLord (jamiguet) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
ProzakLord (jamiguet)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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