package linux-image-4.4.0-104-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[WaltSullivan]

In the middle of a Software Update, this happened.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-104-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-103.126-generic 4.4.98
Uname: Linux 4.4.0-103-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: w3 16673 F.... pulseaudio
 /dev/snd/seq: timidity 1726 F.... timidity
Date: Fri Dec 15 10:29:58 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=152f6ef7-3554-422a-aad2-1224361fd43f
InstallationDate: Installed on 2013-01-23 (1786 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Dell Inc. Inspiron 530s
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-103-generic root=UUID=83a64b80-5a37-4659-b797-221b88ef41f8 ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw crashkernel=384M-:128M nomdmonddf nomdmonisw crashkernel=384M-:128M nomdmonddf nomdmonisw crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-2G:128M,2G-:256M crashkernel=384M-2G:128M,2G-:256M vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.14
RfKill:

SourcePackage: linux
Title: package linux-image-4.4.0-104-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/12/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.16
dmi.board.name: 0RY007
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnDellInc.:bvr1.0.16:bd12/12/2008:svnDellInc.:pnInspiron530s:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Inspiron 530s
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]