Cannot boot without acpi=off

[Armands Skolmeisters]

Bought a new laptop but after reinstalling cannot boot without acpi=off

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: arseniuss 954 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Nov 29 02:25:57 2017
InstallationDate: Installed on 2017-11-26 (2 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1bcf:2ca0 Sunplus Innovation Technology Inc.
 Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Nitro AN515-51
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed root=UUID=7105a1eb-3d1e-4b00-9668-da7cce948f4e ro acpi=off
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/18/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Freed_KLS
dmi.board.vendor: KBL
dmi.board.version: V1.05
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd05/18/2017:svnAcer:pnNitroAN515-51:pvrV1.05:rvnKBL:rnFreed_KLS:rvrV1.05:cvnAcer:ct10:cvrV1.05:
dmi.product.family: Acer Nitro 5
dmi.product.name: Nitro AN515-51
dmi.product.version: V1.05
dmi.sys.vendor: Acer

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc1/

[Armands Skolmeisters (arseniuss)]

Of course,
installed 4.15.0-041500rc1-generic kernel from upstream.

Results by added boot options:
<none>: reboots
acpi=off: works without ACPI info
acpi=ht: reboots
pci=noacpi: freezes after kernel loading
acpi=noirq: freezes after kernel loading
pnpacpi=off: freezes after kernel loading
noapic: reboots
nolapic: boots, shows kernel messages and then freezes

More information:
`sudo acpidump` returns:
Cannot open directory - /sys/firmware/acpi/tables
Could not get ACPI tables, AE_NOT_FOUND

`sudo fwts acpidump` in attachment.

[Kai-Heng Feng (kaihengfeng)]

Please file an upstream bug at https://bugzilla.kernel.org/
Product: ACPI
Component: Config-Other

[Armands Skolmeisters (arseniuss)]

Thanks
Link: https://bugzilla.kernel.org/show_bug.cgi?id=198143

[Bob Cadillo (mzl)]

I have the same issue with an old DELL Dimension C521, after a little debugging I've found that the problematic component is the PCI, it booted using:

pci=noacpi

This system in particular doesn't has ACPI-based fan control so there isn't risk turning the acpi off. I'd followed:

https://wiki.ubuntu.com/DebuggingACPI