Scanner not recognized in Brother DCP-J315W printer.

Bug #1734321 reported by Hicks
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I'm using Brother's official printer and scanner tool. In previous versions of the operating system (LTS) the scanner was working correctly, but in the last ones the scanner is never recognized.
I use simple-scan

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-17-generic 4.13.0-17.20
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: predatux 1542 F.... pulseaudio
 /dev/snd/controlC0: predatux 1542 F.... pulseaudio
CurrentDesktop: KDE
Date: Fri Nov 24 12:14:21 2017
HibernationDevice: RESUME=UUID=0f789b95-dded-438c-b997-b94cdfcc603e
InstallationDate: Installed on 2017-11-24 (0 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
IwConfig:
 enp117s0 no wireless extensions.

 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. Z87X-UD7 TH
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed root=UUID=b0581c49-8bd3-4035-a196-2eeb54f926e9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.169
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87X-UD7 TH-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd03/18/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87X-UD7TH:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87X-UD7TH-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z87X-UD7 TH
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Hicks (hicks1gb) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Hicks (hicks1gb) wrote :

Tested with the latest kernel.
Issue stil here.
Scanner is not recognized

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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