Microphone headset isn't detected with Intel Skull Canyon NUC

Bug #1732034 reported by Andrew Vos on 2017-11-13
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

I've also tested this machine with two separate USB Microphone adapters, and they do the same thing really. Super-low volume on the mic. I can only see a bit of a spike if I tap the mic hard.

I can confirm the Headset/Microphone selection screen pops up when plugging the headset in.

This workaround works after a reboot:


> # Add to /etc/modprobe.d/alsa-base.conf
> options snd-hda-intel model=dell-headset-multi

I'm using this headset https://www.amazon.co.uk/HyperX-Stinger-Gaming-Headset-Mobile/dp/B01LRX2DSA/ref=sr_1_2?ie=UTF8&qid=1510612581&sr=8-2&ppw=fresh&keywords=hyperx+gaming+headphones

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19 [modified: boot/vmlinuz-4.13.0-16-generic]
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
 /dev/snd/controlC0: andrewvos 1395 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 13 22:30:33 2017
InstallationDate: Installed on 2017-11-10 (3 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=b7992a74-c44e-44cc-be68-f658972e448f ro quiet splash vt.handoff=7
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2017
dmi.bios.vendor: Intel Corp.
dmi.bios.version: KYSKLi70.86A.0050.2017.0831.1924
dmi.board.name: NUC6i7KYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H90766-406
dmi.chassis.type: 3
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnIntelCorp.:bvrKYSKLi70.86A.0050.2017.0831.1924:bd08/31/2017:svn:pn:pvr:rvnIntelCorporation:rnNUC6i7KYB:rvrH90766-406:cvnIntelCorporation:ct3:cvr1.0:

Andrew Vos (andrewvos) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :

Can you attach output of `cat /proc/asound/card0/codec\#0` *without* using dell-headset-multi?

Andrew Vos (andrewvos) wrote :
Changed in linux (Ubuntu):
importance: Undecided → Medium
Kai-Heng Feng (kaihengfeng) wrote :

Please try the kernel here,

The headset mic should work without using "dell-headset-multi" option.

Andrew Vos (andrewvos) wrote :

How do I try that kernel?

Kai-Heng Feng (kaihengfeng) wrote :

- Download the deb files in the URL
- Install them via `dpkg -i *.deb`
- Reboot into the newly installed kernel.

Andrew Vos (andrewvos) wrote :

That works perfectly thanks!

Andrew Vos (andrewvos) wrote :

14:04:42 ~ • uname -a
Linux andrewvos-desktop 4.14.0+ #1 SMP Wed Nov 15 00:02:10 EST 2017 x86_64 x86_64 x86_64 GNU/Linux

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