Microphone headset isn't detected with Intel Skull Canyon NUC

Bug #1732034 reported by Andrew Vos on 2017-11-13
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

I've also tested this machine with two separate USB Microphone adapters, and they do the same thing really. Super-low volume on the mic. I can only see a bit of a spike if I tap the mic hard.

I can confirm the Headset/Microphone selection screen pops up when plugging the headset in.

This workaround works after a reboot:

https://communities.intel.com/thread/108361

> # Add to /etc/modprobe.d/alsa-base.conf
> options snd-hda-intel model=dell-headset-multi

I'm using this headset https://www.amazon.co.uk/HyperX-Stinger-Gaming-Headset-Mobile/dp/B01LRX2DSA/ref=sr_1_2?ie=UTF8&qid=1510612581&sr=8-2&ppw=fresh&keywords=hyperx+gaming+headphones

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19 [modified: boot/vmlinuz-4.13.0-16-generic]
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andrewvos 1395 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 13 22:30:33 2017
InstallationDate: Installed on 2017-11-10 (3 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=b7992a74-c44e-44cc-be68-f658972e448f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2017
dmi.bios.vendor: Intel Corp.
dmi.bios.version: KYSKLi70.86A.0050.2017.0831.1924
dmi.board.name: NUC6i7KYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H90766-406
dmi.chassis.type: 3
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnIntelCorp.:bvrKYSKLi70.86A.0050.2017.0831.1924:bd08/31/2017:svn:pn:pvr:rvnIntelCorporation:rnNUC6i7KYB:rvrH90766-406:cvnIntelCorporation:ct3:cvr1.0:

Andrew Vos (andrewvos) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :

Can you attach output of `cat /proc/asound/card0/codec\#0` *without* using dell-headset-multi?

Andrew Vos (andrewvos) wrote :
Changed in linux (Ubuntu):
importance: Undecided → Medium
Kai-Heng Feng (kaihengfeng) wrote :

Please try the kernel here,
http://people.canonical.com/~khfeng/lp1732034/

The headset mic should work without using "dell-headset-multi" option.

Andrew Vos (andrewvos) wrote :

How do I try that kernel?

Kai-Heng Feng (kaihengfeng) wrote :

- Download the deb files in the URL
- Install them via `dpkg -i *.deb`
- Reboot into the newly installed kernel.

Andrew Vos (andrewvos) wrote :

That works perfectly thanks!

Andrew Vos (andrewvos) wrote :

14:04:42 ~ • uname -a
Linux andrewvos-desktop 4.14.0+ #1 SMP Wed Nov 15 00:02:10 EST 2017 x86_64 x86_64 x86_64 GNU/Linux

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