package linux-image-4.4.0-98-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1731679 reported by Sean
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

There were upgrades waiting for me to restart this laptop. Laptop crashed, forcing the restart, then the bug reports started rolling in

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-98-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: spnorris 1838 F.... pulseaudio
Date: Mon Nov 6 14:20:28 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=ba95494f-3afb-4b2e-8de8-6361d815ae50
InstallationDate: Installed on 2014-06-22 (1238 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 1545
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic root=UUID=e5ef2fc4-7884-434f-9a5a-e70fd31fe4a7 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.14
SourcePackage: linux
Title: package linux-image-4.4.0-98-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to xenial on 2017-06-10 (154 days ago)
dmi.bios.date: 10/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0G848F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd10/23/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

Revision history for this message
Sean (spnorris) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Marcelo Sabi (msabi)
Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Incomplete
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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