Trackpoint device not working by default on Thinkpad L570

Bug #1731163 reported by Martin Dirichs
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Installing Ubuntu 17.10 on a ThinkPad L570 (L470 should be the same in this regard) leaves the trackpoint as well as the trackpoint buttons in a non-working state. Most probably, it is not correctly detected on startup; dmesg shows

kernel: [ 2.997182 ] input: AlpsPS/2 ALPS GlidePoint as /devices/platform/i8042/serio1/input/input6

As far as I understand it, "GlidePoint" only refers to a touch pad without track point. All events coming from the track point are consequently actively discarded, seen in dmesg as

kernel: [ 2279.323441 ] psmouse serio1: alps: Rejected trackstick packet from non DualPoint device

Searching for this problem I found this kernel developer discussion which seems related:

https://patchwork.kernel.org/patch/9941661/

As suggested by one of the kernel developers there, I added "psmouse.proto=imps" as a kernel boot parameter. The touch pad and track point now show up in the system log as

input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input6

And it works well now, just as it should. I also noted that the touch pad became a lot more usable at the same time. Previously (with the default installation) it was lagging and could produce pseudo clicks at random.

I am submitting this report here in order to help improve the hardware detection in Ubuntu / linux kernel.

Ubuntu version: 17.10
Kernel version: 4.13.0.16.17
Default GNOME desktop, Wayland, etc, just as it comes in the default install
---
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dirichs 896 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 17.10
InstallationDate: Installed on 2017-11-07 (1 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 005: ID 8087:0a2b Intel Corp.
 Bus 001 Device 002: ID 5986:111c Acer, Inc
 Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20J8CTO1WW
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=f2a92db0-5f37-4d70-b878-a4ba4c80e890 ro quiet splash psmouse.proto=imps vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
Tags: wayland-session artful
Uname: Linux 4.13.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/12/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: N1XET43W (1.21 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20J8CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1XET43W(1.21):bd07/12/2017:svnLENOVO:pn20J8CTO1WW:pvrThinkPadL570:rvnLENOVO:rn20J8CTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad L570
dmi.product.name: 20J8CTO1WW
dmi.product.version: ThinkPad L570
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1731163/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Martin Dirichs (dirichs)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1731163

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Martin Dirichs (dirichs) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected artful wayland-session
description: updated
Revision history for this message
Martin Dirichs (dirichs) wrote : CRDA.txt

apport information

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Martin Dirichs (dirichs) wrote : CurrentDmesg.txt

apport information

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Martin Dirichs (dirichs) wrote : IwConfig.txt

apport information

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Martin Dirichs (dirichs) wrote : JournalErrors.txt

apport information

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Martin Dirichs (dirichs) wrote : Lspci.txt

apport information

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Martin Dirichs (dirichs) wrote : ProcCpuinfo.txt

apport information

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Martin Dirichs (dirichs) wrote : ProcCpuinfoMinimal.txt

apport information

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Martin Dirichs (dirichs) wrote : ProcInterrupts.txt

apport information

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Martin Dirichs (dirichs) wrote : ProcModules.txt

apport information

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Martin Dirichs (dirichs) wrote : PulseList.txt

apport information

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Martin Dirichs (dirichs) wrote : RfKill.txt

apport information

Revision history for this message
Martin Dirichs (dirichs) wrote : UdevDb.txt

apport information

Revision history for this message
Martin Dirichs (dirichs) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Benoit Ebner (ebnerbenoit) wrote :

I have the same problem. The workaround for the kernel parameter work very well.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Does the touchpad still have multi touch functionality with the parameter?

Revision history for this message
Martin Dirichs (dirichs) wrote :

No, multi touch does not work any more with this parameter. Touch pad and track point are reduced to the functions of a standard mouse, I beliebe, which can also be seen in the corresponding settings dialog. Scrolling with the help of the middle track point button works though, as it is customary on ThinkPad models.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Triaged
tags: added: kernel-da-key
Revision history for this message
Martin Dirichs (dirichs) wrote :

Testing with latest upstream kernel 4.14.0-041400 brings no change. The situation is exactly the same.

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Triaged → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Martin Dirichs (dirichs) wrote :

Someone else seems to have reported this issue on kernel.org in the meantime:

https://bugzilla.kernel.org/show_bug.cgi?id=198223

tags: added: kernel-bug-reported-upstream
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