Activity log for bug #1730746

Date Who What changed Old value New value Message
2017-11-07 20:07:13 Chuck Burt bug added bug
2017-11-07 20:14:48 Chuck Burt summary System hangs on attempted access of WDC WD30-EZRX 3TB HDD Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
2017-11-07 20:15:55 Chuck Burt description When booted under kernel 4.13.x, my system always hangs when attempting to access a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lo no wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio  /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig:  eno1 no wireless extensions.  lo no wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions:  linux-restricted-modules-4.13.0-16-generic N/A  linux-backports-modules-4.13.0-16-generic N/A  linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard
2017-11-07 20:17:17 Chuck Burt description When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio  /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig:  eno1 no wireless extensions.  lo no wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions:  linux-restricted-modules-4.13.0-16-generic N/A  linux-backports-modules-4.13.0-16-generic N/A  linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id-en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio  /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig:  eno1 no wireless extensions.  lo no wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions:  linux-restricted-modules-4.13.0-16-generic N/A  linux-backports-modules-4.13.0-16-generic N/A  linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard
2017-11-07 20:30:10 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2017-11-07 21:34:05 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2017-11-07 21:34:13 Joseph Salisbury nominated for series Ubuntu Bionic
2017-11-07 21:34:13 Joseph Salisbury bug task added linux (Ubuntu Bionic)
2017-11-07 21:34:13 Joseph Salisbury nominated for series Ubuntu Artful
2017-11-07 21:34:13 Joseph Salisbury bug task added linux (Ubuntu Artful)
2017-11-07 21:34:21 Joseph Salisbury linux (Ubuntu Artful): status New Incomplete
2017-11-07 21:34:25 Joseph Salisbury linux (Ubuntu Bionic): status Confirmed Incomplete
2017-11-07 21:34:29 Joseph Salisbury linux (Ubuntu Artful): importance Undecided Medium
2017-11-07 21:34:48 Joseph Salisbury tags amd64 apport-bug artful amd64 apport-bug artful kernel-da-key
2017-11-09 19:54:22 Chuck Burt tags amd64 apport-bug artful kernel-da-key amd64 apport-bug artful kernel-bug-exists-upstream kernel-da-key
2017-11-09 19:54:55 Chuck Burt linux (Ubuntu Artful): status Incomplete Confirmed
2017-11-09 20:38:11 Chuck Burt linux (Ubuntu Bionic): status Incomplete Confirmed
2017-11-14 22:09:25 Chuck Burt bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=197875
2017-11-15 03:24:06 Kai-Heng Feng bug task added linux
2018-07-24 09:33:38 Andy Whitcroft linux (Ubuntu Artful): status Confirmed Won't Fix