Activity log for bug #1730069

Date Who What changed Old value New value Message
2017-11-04 11:48:16 Patrick Mackinlay bug added bug
2017-11-04 17:43:25 Andreas Moog affects xubuntu-meta (Ubuntu) linux (Ubuntu)
2017-11-04 18:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2017-11-04 18:00:07 Ubuntu Kernel Bot tags yakkety
2017-11-04 22:34:06 Patrick Mackinlay tags yakkety apport-collected xenial yakkety
2017-11-04 22:34:08 Patrick Mackinlay description I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8 motherboard). This has always worked fine until the kernel was upgraded to 4.10 as part of the regular system upgrades. Since then the machine wont boot, there are no errors, the screen just stays blank. If I boot using a previous kernel (such as 4.8.0-58-generic) then it all works fine. I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8 motherboard). This has always worked fine until the kernel was upgraded to 4.10 as part of the regular system upgrades. Since then the machine wont boot, there are no errors, the screen just stays blank. If I boot using a previous kernel (such as 4.8.0-58-generic) then it all works fine. --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: pim 1369 F.... pulseaudio /dev/snd/controlC0: pim 1369 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=46570214-98e0-4bad-9e3c-51fd31c04b18 InstallationDate: Installed on 2017-03-11 (238 days ago) InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215) IwConfig: enp2s0 no wireless extensions. lo no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=screen PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-58-generic.efi.signed root=UUID=25808329-ef64-4a67-960f-6140c5610dd4 ro quiet splash ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-58-generic N/A linux-backports-modules-4.8.0-58-generic N/A linux-firmware 1.157.13 RfKill: Tags: xenial Uname: Linux 4.8.0-58-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 01/18/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: E350N WIN8 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd01/18/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnE350NWIN8:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd.
2017-11-04 22:34:09 Patrick Mackinlay attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003806/+files/AlsaInfo.txt
2017-11-04 22:34:11 Patrick Mackinlay attachment added CRDA.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003807/+files/CRDA.txt
2017-11-04 22:34:14 Patrick Mackinlay attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003808/+files/CurrentDmesg.txt
2017-11-04 22:34:17 Patrick Mackinlay attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003809/+files/JournalErrors.txt
2017-11-04 22:34:19 Patrick Mackinlay attachment added Lspci.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003810/+files/Lspci.txt
2017-11-04 22:34:20 Patrick Mackinlay attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003811/+files/Lsusb.txt
2017-11-04 22:34:21 Patrick Mackinlay attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003812/+files/ProcCpuinfo.txt
2017-11-04 22:34:23 Patrick Mackinlay attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003813/+files/ProcCpuinfoMinimal.txt
2017-11-04 22:34:24 Patrick Mackinlay attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003814/+files/ProcInterrupts.txt
2017-11-04 22:34:26 Patrick Mackinlay attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003815/+files/ProcModules.txt
2017-11-04 22:34:29 Patrick Mackinlay attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003816/+files/UdevDb.txt
2017-11-04 22:34:33 Patrick Mackinlay attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1730069/+attachment/5003817/+files/WifiSyslog.txt
2017-11-04 22:37:24 Patrick Mackinlay linux (Ubuntu): status Incomplete Confirmed
2017-11-06 21:10:33 Joseph Salisbury linux (Ubuntu): importance Undecided High
2017-11-06 21:11:03 Joseph Salisbury tags apport-collected xenial yakkety apport-collected kernel-da-key xenial yakkety
2017-11-07 22:55:12 Patrick Mackinlay description I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8 motherboard). This has always worked fine until the kernel was upgraded to 4.10 as part of the regular system upgrades. Since then the machine wont boot, there are no errors, the screen just stays blank. If I boot using a previous kernel (such as 4.8.0-58-generic) then it all works fine. --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: pim 1369 F.... pulseaudio /dev/snd/controlC0: pim 1369 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=46570214-98e0-4bad-9e3c-51fd31c04b18 InstallationDate: Installed on 2017-03-11 (238 days ago) InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215) IwConfig: enp2s0 no wireless extensions. lo no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=screen PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-58-generic.efi.signed root=UUID=25808329-ef64-4a67-960f-6140c5610dd4 ro quiet splash ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-58-generic N/A linux-backports-modules-4.8.0-58-generic N/A linux-firmware 1.157.13 RfKill: Tags: xenial Uname: Linux 4.8.0-58-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 01/18/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: E350N WIN8 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd01/18/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnE350NWIN8:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8 motherboard). This has always worked fine until the kernel was upgraded to 4.10 as part of the regular system upgrades. Since then the machine wont boot, there are no errors, the screen just stays blank. If I boot using a previous kernel (such as 4.8.0-58-generic) then it all works fine. As of the 7th of Nov 2017, all the linux kernels above 4.8 that I have tried have failed, currently this includes: linux-image-4.10.0-30-generic linux-image-4.10.0-32-generic linux-image-4.10.0-33-generic linux-image-4.10.0-38-generic linux-image-4.13.0-16-generic --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: pim 1369 F.... pulseaudio  /dev/snd/controlC0: pim 1369 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=46570214-98e0-4bad-9e3c-51fd31c04b18 InstallationDate: Installed on 2017-03-11 (238 days ago) InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215) IwConfig:  enp2s0 no wireless extensions.  lo no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. Package: linux (not installed) ProcEnviron:  LANGUAGE=en_GB:en  TERM=screen  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-58-generic.efi.signed root=UUID=25808329-ef64-4a67-960f-6140c5610dd4 ro quiet splash ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.8.0-58-generic N/A  linux-backports-modules-4.8.0-58-generic N/A  linux-firmware 1.157.13 RfKill: Tags: xenial Uname: Linux 4.8.0-58-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 01/18/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: E350N WIN8 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd01/18/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnE350NWIN8:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd.
2017-11-16 15:01:29 Patrick Mackinlay bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=197895
2017-11-17 05:38:12 Kai-Heng Feng bug task added linux
2019-04-23 10:44:57 Bug Watch Updater linux: status Unknown Confirmed
2019-04-23 10:44:57 Bug Watch Updater linux: importance Unknown Medium
2019-07-24 20:20:57 Brad Figg tags apport-collected kernel-da-key xenial yakkety apport-collected cscc kernel-da-key xenial yakkety
2019-09-07 16:36:39 nh2 bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=203463